1. sai534's Avatar
    HI guys how to get into pc suite mode with lumia .
    Me trying to update but i need to get in pc suite mode how can i get into pc suite mode


    below is that image ..help neede guys
    iccc.jpg
    09-10-2013 08:12 AM
  2. Corepc's Avatar
    Plug phone into PC, close down windows phone app (which I see you have running)

    From Product Support Tool - Try File Open Product and then select from list. If you Phone is not listed (RM-XXX) then you need to update NCS suite.
    09-10-2013 08:25 AM
  3. sai534's Avatar
    Plug phone into PC, close down windows phone app (which I see you have running)

    From Product Support Tool - Try File Open Product and then select from list. If you Phone is not listed (RM-XXX) then you need to update NCS suite.
    I tired what u said but i get the following screen tg.jpg ...can u tell me where i went wrong
    09-10-2013 08:40 AM
  4. Corepc's Avatar
    Have you tried a different USB port on your PC and see if that make a difference. And are you login in has CareSuite External.
    09-10-2013 08:51 AM

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