1. One Brain Cell's Avatar
    I formatted a Samsung 32Gb microSD card in my Lumia 620 the other day. Then I loaded it with about 10Gb of music, 5Gb of photos and a few megs worth of video.

    When I went to open the photo album on the 620 it said something like 'Updating' at the top of the Lumia's screen, that took about six minutes. Then it complained about my phone's internal memory being almost full.

    This 'updating' process had eaten up ALL of the free space on my phone. Previously I had 1.16Gb free, and following the updating I had none. Within six minutes my 'Other' storage had ballooned to 3.48Gb!

    This prompted me to delete a load of apps I wasn't really using. I've clawed back 652Mb of free space. Here's what my internal phone storage is currently made of:

    Music + Videos: 0 bytes

    Pictures: 1.84Mb (just megabytes, not Gigabytes)

    Apps: 1.24Gb

    Other: 3.48Gb

    System: 1.91Gb

    Free Space: 652.39Mb

    My Lumia has been updated to the Amber software. I read there's an app that can reduce this 'Other' storage. Does anyone know what this is called? Its insane that I've got this massive black whole in my phone that is taking up more space than anything else!
    11-17-2013 04:40 PM
  2. eric12341's Avatar
    It's called Nokia storage check it may be able to clear some of that. Also clear out the IE cache as well because that will help too.
    11-17-2013 06:59 PM
  3. Prakeern98_lumia520's Avatar
    You can also use shrink storage.
    Works like a charm.
    11-17-2013 07:13 PM
  4. ntice_521's Avatar
    I suspect the photo app created "thumbnail" images of all the photos on the SD card, and this is taking up all the space.

    Something similar happened to me when I put books on an SD card. All of a sudden I had thousands of book covers wasting space on main storage.
    11-17-2013 07:16 PM
  5. Prakeern98_lumia520's Avatar
    Switching off auto sync to skydrive would work.
    Switch off all your auto back ups to sky drive too.
    This Should help.
    11-18-2013 04:28 AM
  6. Nikhilarthan's Avatar
    My other storage is 1.4 gb guys...and when i check trough nokia storafe check it shows media files 1.4gb..i haven't stored any thing in my phone memory and it's growing day by day..please guys help me...
    11-18-2013 05:36 AM
  7. tgp's Avatar
    My other storage is 1.4 gb guys...and when i check trough nokia storafe check it shows media files 1.4gb..i haven't stored any thing in my phone memory and it's growing day by day..please guys help me...
    The only way to get rid of the problem completely is to get a phone not running WP. But then you have other problems!
    techiez likes this.
    11-18-2013 06:18 AM
  8. One Brain Cell's Avatar
    Hi Nikhilarthan,

    Im going to try a hard reset of the phone. This will hopefully solve my duplication issue identified here (which is the cause of the other storage bloating up).

    As nfbsk says in this thread: A hard reset can be done by going to:

    -Settings
    -About
    -Reset Your Phone.

    Everything not backed up will be lost, your phone will return to factory settings. I read somewhere that Microsoft has a record of all apps currently installed on my phone, so once I reset and get going again, the phone will ask me if I want to auto-download all the apps I had? And then presumably log me back in to those apps so I get all my phone texts and Whatsapp messages back? I dont yet, Ive not done such a thing before!

    Maybe this will work for you too?
    11-18-2013 02:38 PM

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