1. FrozenBeast's Avatar
    So, I had to hard reset my phone, and it's been on gears for about an hour... Anyone else with this problem (and maybe a solution?)

    It all began with it not recognizing the files on the sd card, and then everything went downhill (erasing apps, photos, quntuplicating songs that i had already erased, deleting ringtones...), and my operator told me to do a hard reset...
    I read it should take 10-15 minutes, but it's been going on for over an hour.

    help pls?
    11-21-2013 03:17 PM
  2. index1366's Avatar
    Download the Nokia Software Updater for Retail and flash the phone with the file that will be downloaded by the program.

    Here's the link Suffering from the spinning cogs issue on a Nokia Windows Phone? There's a fix for that | Windows Phone Central


    Please report back if the issue is resolved :).

    Greets.
    11-21-2013 03:37 PM
  3. FrozenBeast's Avatar
    i can't get the program to detect it... and it's still spinning.
    11-21-2013 06:52 PM
  4. Pratham Sarwate's Avatar
    try this:
    * Press And Hold Power Key + Volume Down Key + Camera Key At The Same Time

    * Release The Power Key After The Vibration And Keep Pressing Other Keys

    * Now Your Phone Will Restart, After Completing The Hard Reset Process

    i know it sounds silly hard resetting a phone when it gets stuck while hard resetting. but it can solve your problem did once with my 720.
    Last edited by Pratham Sarwate; 11-21-2013 at 08:11 PM. Reason: some grammatical errors
    FrozenBeast likes this.
    11-21-2013 08:09 PM
  5. FrozenBeast's Avatar
    it worked! Thank you so much, i've had this phone for about 2 months and was pretty pissed this was happening.
    11-21-2013 09:20 PM
  6. Pratham Sarwate's Avatar
    you're welcome.. :)
    11-27-2013 08:18 AM

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