View Poll Results: Have you had this problem?

Voters
7. You may not vote on this poll
  • Yes

    1 14.29%
  • No

    6 85.71%
  1. anon(6107396)'s Avatar
    Hello,

    I updated to Lumia Black on my Lumia 620 this morning but since my phone starts to start up and it gets to the NOKIA screen and then freezes for a min and then it restarts and does the same...

    I cant access my phone now and i need help!!

    Thanks!
    03-12-2014 11:32 AM
  2. Himanshu Chowdhary's Avatar
    read this article and try the recovery tool from nokia :- Trouble with your Nokia Windows Phone? Restore it with the official Software Recovery Tool | Windows Phone Central
    also remove your memory card and copy all of it's data , you will lose all of your phone stuff , also try to format your SD card after copying it's data on a safe pc and later re-copy it after successful recovery . GOOD LUCK MATE :)
    anon(6107396) likes this.
    03-12-2014 12:30 PM
  3. anon(6107396)'s Avatar
    Thank you! This worked... My phone would probably be dead if it was not for you!
    Himanshu Chowdhary likes this.
    03-15-2014 07:59 AM
  4. Himanshu Chowdhary's Avatar
    Thank you! This worked... My phone would probably be dead if it was not for you!
    Glad you are enjoying your Lumia once again :)
    03-15-2014 12:10 PM
  5. ListenUpGuys's Avatar
    Mine turns off every time I take it off charge :-/

    Factory reset time
    03-15-2014 01:18 PM
  6. Himanshu Chowdhary's Avatar
    Mine turns off every time I take it off charge :-/

    Factory reset time
    good luck :) if this does not solve , your phone might need a new battery
    03-15-2014 01:27 PM
  7. my_wave's Avatar
    read this article and try the recovery tool from nokia :- Trouble with your Nokia Windows Phone? Restore it with the official Software Recovery Tool | Windows Phone Central
    also remove your memory card and copy all of it's data , you will lose all of your phone stuff , also try to format your SD card after copying it's data on a safe pc and later re-copy it after successful recovery . GOOD LUCK MATE :)
    well it didnt work for me :p my phone couldnt write in the os on it and i got a new phone as replacement :D
    Himanshu Chowdhary likes this.
    03-16-2014 05:30 AM
  8. Himanshu Chowdhary's Avatar
    well it didnt work for me :p my phone couldnt write in the os on it and i got a new phone as replacement :D
    Lol , great for you :)
    03-16-2014 05:50 AM
  9. hohai59's Avatar
    hy nm chiếc nokia lumia 620 của bạn vo thng rc.
    03-16-2014 06:17 AM

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