05-12-2014 04:35 AM
34 12
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  1. pomairz89's Avatar
    hi I am a user of Nokia Lumia 620.i want to know abot software version.how to know that i have windows 8 or 8.1 and how to know my cellphone have Lumia amber or Black software Please tell me.And second i have a problem here Applications are crash.here maps here drive is not working..why? i did every thing including hard reset..restart reinstall but not work.Please guide me
    04-17-2014 11:54 PM
  2. codynunes's Avatar
    Go to your settings then about. It will say Software: Windows Phone 8.1. You can only get it if you signed up for the developers preview.
    04-17-2014 11:57 PM
  3. deekshithrao270's Avatar
    If you want to know the software version just visit the about section under settings & to check your firmware version visit the extras+ version section....
    04-18-2014 12:04 AM
  4. pomairz89's Avatar
    i have windows 8.1 and i have unlocked..but tell me why here maps is not working?
    04-18-2014 02:48 AM
  5. codynunes's Avatar
    What do you mean by not working? Also what version of the app do you have. Also with Windows Phone 8.1, the default maps is not hidden anymore in the app list
    04-21-2014 12:55 AM
  6. pomairz89's Avatar
    I update it and reinstall also and i mean it's not open.even when i tap on here maps and here drive +..it's crash and just show a logo after that the app list is shown.and here map or here drive+ is closed automaticall.in short word its crash..and not open
    04-21-2014 01:11 AM
  7. pomairz89's Avatar
    Its just show logo for 5 second after that its close automatic..and can't run..
    04-21-2014 01:13 AM
  8. Anton Zhivchikov's Avatar
    I have a similar problem after install Black update.
    04-22-2014 02:25 AM
  9. codynunes's Avatar
    Try uninstalling it. Delete your downloaded maps in settings. Delete your temp files. Restart your phone and then reinstall.
    04-22-2014 12:32 PM
  10. pomairz89's Avatar
    Try uninstalling it. Delete your downloaded maps in settings. Delete your temp files. Restart your phone and then reinstall.
    Man i said that it's not open then how can i delete download maps..i did everything including hard reset..and now it drain battery very fastly.i charged it at night and at morning it remain 20%.read my all post that i mention.
    04-22-2014 08:39 PM
  11. TMavC5's Avatar
    Goto settings, swipe left, click maps, press and hold on maps, then delete
    04-22-2014 08:41 PM
  12. pomairz89's Avatar
    Goto settings, swipe left, click maps, press and hold on maps, then delete
    What the hell..i told every one that i am unable to open map or map setting it automatically close when i open it its just show icon after that it close and application list come show to me.
    04-24-2014 03:57 AM
  13. codynunes's Avatar
    Man i said that it's not open then how can i delete download maps..i did everything including hard reset..and now it drain battery very fastly.i charged it at night and at morning it remain 20%.read my all post that i mention.
    Wow. I don't have to help you out. I am not Nokia tech support. We are doing our best to help you out. We are not Nokia support.

    With that being said, Here Maps shares the same maps with the built in maps on your phone. Follow the steps the other poster mentioned to remove them by going into settings.
    04-24-2014 07:02 PM
  14. codynunes's Avatar
    What the hell..i told every one that i am unable to open map or map setting it automatically close when i open it its just show icon after that it close and application list come show to me.
    Its under your phone settings. Battery drain is normal for the preview. My phone is affected by it also
    04-24-2014 07:03 PM
  15. pomairz89's Avatar
    Its under your phone settings. Battery drain is normal for the preview. My phone is affected by it also
    If my cellphone update automatically without preview of delevople then is this problem also presist.are this mobile is not comptible for windows 8.1???
    04-24-2014 08:40 PM
  16. codynunes's Avatar
    If my cellphone update automatically without preview of delevople then is this problem also presist.are this mobile is not comptible for windows 8.1???
    You allowed it to update tthrough signing up for the developer preview. All WP8 phones are compatible but its needs Nokias firmware to optimize how it runs on the device.
    04-24-2014 08:43 PM
  17. codynunes's Avatar
    Also, I am out of ideas. I would contact Here Maps and Nokia to figure out the problem.
    04-24-2014 08:46 PM
  18. pomairz89's Avatar
    Also, I am out of ideas. I would contact Here Maps and Nokia to figure out the problem.
    No one is understanding my problem i think the owner of this site should off this website...there is no option of maps and second thing here maps etc cannot open even for 1 sec
    04-30-2014 08:30 PM
  19. pomairz89's Avatar
    Its under your phone settings. Battery drain is normal for the preview. My phone is affected by it also
    No one is understanding my problem i think the owner of this site should off this website...there is no option of maps and second thing here maps etc cannot open even for 1 sec
    04-30-2014 08:31 PM
  20. Xellsama's Avatar
    No one is understanding my problem i think the owner of this site should off this website...there is no option of maps and second thing here maps etc cannot open even for 1 sec
    everyone has given you full answers to solve problem with every step shown...the option for map IS THERE as a fact and you don't need to open the app for it unless you got a fake phone so the problem is with your way of using the device so the only way for you is to go back to whoever sold you the device and request for exchange.
    05-07-2014 12:37 PM
  21. pomairz89's Avatar
    everyone has given you full answers to solve problem with every step shown...the option for map IS THERE as a fact and you don't need to open the app for it unless you got a fake phone so the problem is with your way of using the device so the only way for you is to go back to whoever sold you the device and request for exchange.
    Very funny fake phone
    05-07-2014 10:25 PM
  22. pankaj981's Avatar
    Remove micro SD card if you've it installed, hard reset, download an app called SysApp pusher from the store, install/update all Nokia system apps using the links in the app, reboot and see if it actually improves the current situation
    05-07-2014 10:34 PM
  23. senai's Avatar
    How much free memory do you have on your phone?. . . If its less than 2gb, try freeing up at least 2gb, and see if that helps.
    05-07-2014 10:54 PM
  24. pomairz89's Avatar
    How much free memory do you have on your phone?. . . If its less than 2gb, try freeing up at least 2gb, and see if that helps.
    I had 2.62 Gb free in my phone storage.
    05-10-2014 05:27 AM
  25. pomairz89's Avatar
    Remove micro SD card if you've it installed, hard reset, download an app called SysApp pusher from the store, install/update all Nokia system apps using the links in the app, reboot and see if it actually improves the current situation
    Is it requirement that hard reset my cell phone for install SysApp pusher...can i install it without hard reset my cell phone?
    05-10-2014 05:28 AM
34 12

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