1. technogeek019's Avatar
    Despite owning a windows phone for 1 year I still don't really know what does a soft reset mean
    My 620 is my first smartphone and I haven't really tried soft reseting it yet cause I don't know what does it actually do.
    So as dumb as it may seem
    What does a soft reset do?
    Does it wipe my data, apps, messages, contacts, active logins and etc ?
    Do I soft reset my phone when it is turned off or turned on?
    What is it used for?
    05-13-2014 07:12 AM
  2. Pete's Avatar
    No, it won't wipe anything.

    To give you an analogy, a soft reset is like shutting down and restarting your computer. When you reboot, everything is there as it was.It's used when the phone gets a big laggy or behaves in a slightly odd manner.
    A hard (factory) reset is like wiping the hard disk and re-installing the operating system and all of your programs. It's used when a soft reset doesn't solve an issue or the phone becomes unresponsive altogether.
    Muessig and technogeek019 like this.
    05-13-2014 07:15 AM
  3. Shubhendu Singh's Avatar
    I think all my active logins were disabled after soft reset.
    I unpinned my twitter/wpcentral/fb and disqus app before soft resetting and i had to log in in each of them after it.
    Edit : also my Data Sense data was all empty. Stars from scratch.
    Last edited by Shubhendu Singh; 05-14-2014 at 02:01 PM.
    technogeek019 likes this.
    05-14-2014 09:03 AM
  4. ronnyk's Avatar
    I think all my active logins were disabled after soft reset.
    I read on another thread that soft resetting clears app caches. I guess that explains why your login credentials were wiped.
    06-07-2014 10:30 AM

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