1. architxt's Avatar
    This morning my phone's battery was close to zero, after I thought I had charged it all night.

    At work I tried to charge it but would get odd behaviour... as if it was attempting to charge and then restart, over and over again.

    I found some advice that suggested that the battery was lose, and to add some paper to help perk it up a bit. This seems to have done the trick as the phone no starts.

    However, after I swipe up the locked screen and type the passcode, I get... a blank black screen. I can see the icons at the top but no tiles. I can't swipe to the right either and Cortana doesn't work.

    Any ideas?

    PS My power button is long gone so I can't do a factory reset either (and I can't access the settings of course)
    10-19-2014 08:01 PM
  2. xandros9's Avatar
    I remember once in a blue moon my 920 does that.

    I don't remember what I've done specifically, but I think it goes away. However, repairing your power button is still something I highly recommend to be able to perform soft resets and actually turn the phone off.
  3. xandros9's Avatar
    I remember once in a blue moon my 920 does that.

    I don't remember what I've done specifically, but I think it goes away. However, repairing your power button is still something I highly recommend to be able to perform soft resets and actually turn the phone off.
    Laura Knotek likes this.
    10-19-2014 08:20 PM
  4. architxt's Avatar
    Thanks, there is a glimmer of hope then.

    I've tried to fix the power button but will give it another go if the phone revives.
    10-19-2014 09:41 PM

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