1. ceekatah's Avatar
    hi, my nokia lumia 625 has refused to come on. i think my son hit the 'reset' button but ever since, my lumia only comes on, shows the 'NOKIA' sign and goes off. what do i do? it was bought in nigeria.
    04-01-2015 12:07 PM
  2. xandros9's Avatar
    Just to make sure, is it charged?

    Maybe a soft reset could help, although I doubt it will.
    Press and hold the power and volume down keys for 10-15 seconds, or until the phone vibrates.

    Maybe you can use the Lumia Software Recovery Tool in case its only been software-damaged.
    04-13-2015 04:48 PM

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