Resetting a Lumia 625

Chrisb57

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Nov 25, 2013
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Hi Group,

I am having trouble Bluetooth pairing a Lumia 625 with my motor car?s Bluetooth. My previous Nokia worked fine, but the Lumia 625 is giving problems. The Bluetooth pairing worked first time, however when I turned the ignition off in my car, the pairing disappeared and the Bluetooth connection stopped working.
Now the Nokia simply won?t pair at all. I have removed old Bluetooth ?pairs? from the car?s Bluetooth but still no go.
Has anyone else had this issue? I have a current Subaru that has Bluetooth (Previously worked with my old Nokia).
Do I need to remove the previous ?connection? from the Nokia as well? If so how do I do this?
If I decide to ?reset? the Nokia to factory settings, will I also lose all of my stored phone numbers?

Thanks for the help.
 

N_LaRUE

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Apr 3, 2013
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Hi Group,

I am having trouble Bluetooth pairing a Lumia 625 with my motor car’s Bluetooth. My previous Nokia worked fine, but the Lumia 625 is giving problems. The Bluetooth pairing worked first time, however when I turned the ignition off in my car, the pairing disappeared and the Bluetooth connection stopped working.
Now the Nokia simply won’t pair at all. I have removed old Bluetooth ‘pairs’ from the car’s Bluetooth but still no go.
Has anyone else had this issue? I have a current Subaru that has Bluetooth (Previously worked with my old Nokia).
Do I need to remove the previous ‘connection’ from the Nokia as well? If so how do I do this?
If I decide to ‘reset’ the Nokia to factory settings, will I also lose all of my stored phone numbers?

Thanks for the help.

I would hold off doing a reset on your phone.

There have been some bluetooth issues indicated by other users with car stereos. I'm not 100% sure why this is.

The fact that it worked initially and then stopped is a bit strange. Is there a bluetooth reset option in the car stereo? (some have them).

Keep in mind the phone can only pair one device at a time make sure it's not pairing with anything else. The only way your other phone would be an issue is if it's in the car and bluetooth on.
 

Chrisb57

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Thanks for the quick reply.
I 'removed' the initial pair on the cars bluetooth, then paired again to get it to work the first time. I have removed the bluetooth from the car again. The car's bluetooth is now removed and shows 'empty' when I look. When I try and pair now with the Nokia, as soon as the Nokia is turned on, the car Bluetooth gives a message 'failed' and just returns to the main menu.

The Nokia phone is brand new so I don’t have any personal data other than phone numbers. Do you know what will be lost if I do a reset?
 

haree

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Sep 16, 2013
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Thanks for the quick reply.
I 'removed' the initial pair on the cars bluetooth, then paired again to get it to work the first time. I have removed the bluetooth from the car again. The car's bluetooth is now removed and shows 'empty' when I look. When I try and pair now with the Nokia, as soon as the Nokia is turned on, the car Bluetooth gives a message 'failed' and just returns to the main menu.

The Nokia phone is brand new so I don’t have any personal data other than phone numbers. Do you know what will be lost if I do a reset?
hi
we u do a reset u will lose the phone data only not SD data if u want to clear the SD also their is a box u can chek and it will also delet SD data if dont chek it only phone data including ur phone nos or any email account details will be lost
 

Alastair Davies

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I am having exactly the same problem with my Nokia Lumia 625. This time it is connecting it with a Kia Sportage. I have reset the car and the phone and it will work again for a short time. Normally 1 or 2 calls before it disconnects from the car!

I have put the sim back in my old phone and it works without an issue.

I think Nokia have a problem with this phone.
 

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