1. Tom Hawes's Avatar

    I plugged my Lumia 625 into my PC this morning to charge and immediately the spinning cogs came up for around 3 minutes, and then it restarted, having re-set itself to factory settings, I realise there is nothing that can be done to get the information back, but can anyone shed any light on why this may have happened and what I can do to stop it happening again? I have googled and had a look through this forum and I can't see that anyone has had this before?

    Thansk for any help

    03-13-2014 05:11 AM
  2. N_LaRUE's Avatar
    If you're up for it you could download a new firmware using this: http://forums.windowscentral.com/win...very-tool.html

    I cannot guarantee it will work but it's worth a try since everything was deleted on your phone anyway.

    What the software does is wipe your phone, downloads a new firmware and installs it on the phone. If you have the same issue after that then your phone is messed.
    03-13-2014 06:49 AM
  3. Tom Hawes's Avatar
    Thanks N_LaRue,

    I'll give that a go if it happens again - to be honest it's my work phone - I use it to take pictures but I put them on my PC right away so nothing vital has been lost, it's more the inconvenience of setting it all up again that I wanted to avoid - and I was just curious as to what may have caused it!
    03-13-2014 09:04 AM

Similar Threads

  1. using windows phone on ubuntu pc
    By anoop s in forum Windows Phone 8
    Replies: 4
    Last Post: 10-04-2014, 12:17 PM
  2. What will be new feature you try first?
    By Ankit Nawlakha in forum Windows Phone 8.1
    Replies: 48
    Last Post: 03-23-2014, 12:20 AM
  3. Lumia 820 Wireless Charging Shell Question
    By weaksauce27 in forum Nokia Lumia 820
    Replies: 5
    Last Post: 03-16-2014, 09:24 PM
  4. Can I stream music from my Lumia 920 to my XBOX ONE?
    By Almightybigd001 in forum The Xbox Lounge
    Replies: 2
    Last Post: 03-13-2014, 01:26 AM
  5. Guide How to use the Xbox One controller with your PC or Windows 8 tablet
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 1
    Last Post: 03-12-2014, 08:56 PM