1. Conor Mayling's Avatar
    Will physically removing the inner back cover to take out the battery harm the phone's hardware?

    I want to hard reset my phone manually by taking the battery out because i am not able to hard reset it through the buttons because of a start up error. When i start up my phone, an error displays, saying: Unable to find a bootable option. Press any button to shut down.
    06-08-2014 02:53 PM
  2. Karthik Naik's Avatar
    Will physically removing the inner back cover to take out the battery harm the phone's hardware?

    I want to hard reset my phone manually by taking the battery out because i am not able to hard reset it through the buttons because of a start up error. When i start up my phone, an error displays, saying: Unable to find a bootable option. Press any button to shut down.
    id suggest against it as its a unibody design and your issue can only be solved by nokia care
    hard reset will not take place by removing the battery, thats a soft reset which can be done by pressing and holding the power+vol down buttons
    i dont think you can fix the issue by diy you can still reflash and give it a try but its tough and you may lose data

    heres another old thread with the same problem-
    http://forums.windowscentral.com/nok...ion-error.html
    xandros9 likes this.
    06-08-2014 03:14 PM
  3. Conor Mayling's Avatar
    id suggest against it as its a unibody design and your issue can only be solved by nokia care
    hard reset will not take place by removing the battery, thats a soft reset which can be done by pressing and holding the power+vol down buttons
    i dont think you can fix the issue by diy you can still reflash and give it a try but its tough and you may lose data

    heres another old thread with the same problem-
    http://forums.windowscentral.com/nok...ion-error.html
    I can't soft reset it with the power+vol down buttons.
    And what sort of data will i lose, because i have already lost some of the data like the preferred settings and apps from the error message?
    06-08-2014 03:25 PM
  4. Karthik Naik's Avatar
    I can't soft reset it with the power+vol down buttons.
    And what sort of data will i lose, because i have already lost some of the data like the preferred settings and apps from the error message?
    you might lose all personal data
    i suggest you try the nokia care way but if you are adventurous ,try nokias software recovery tool it might fix your issue

    but remember you will lose ALL your personal data and may not even be able to fix the issue its a chance you will have to think about to take
    06-09-2014 12:41 AM
  5. Conor Mayling's Avatar
    you might lose all personal data
    i suggest you try the nokia care way but if you are adventurous ,try nokias software recovery tool it might fix your issue

    but remember you will lose ALL your personal data and may not even be able to fix the issue its a chance you will have to think about to take
    But I mean like, will I lose data from the OS? I don't mind the personal data because i can sync contacts and such alike (if i can get it fixed).
    I have tried the Nokia Software Recovery Tool, but that hasn't worked because it says that my phone is not supported, maybe because i am running the Windows Phone 8.1 Preview for Developers program.

    Do you have a rough prediction of what will happen when i do take the battery out and reinsert it?
    06-09-2014 04:12 AM
  6. Karthik Naik's Avatar
    But I mean like, will I lose data from the OS? I don't mind the personal data because i can sync contacts and such alike (if i can get it fixed).
    I have tried the Nokia Software Recovery Tool, but that hasn't worked because it says that my phone is not supported, maybe because i am running the Windows Phone 8.1 Preview for Developers program.

    Do you have a rough prediction of what will happen when i do take the battery out and reinsert it?
    no clue but i think itll just be a soft reset so it wont help you
    do you still have warranty?
    06-09-2014 12:19 PM
  7. Conor Mayling's Avatar
    no clue but i think itll just be a soft reset so it wont help you
    do you still have warranty?
    Yes, i still have warranty and it is being sent off to get repaired or replaced today. Luckily, my phone did not recognize the Windows Phone 8.1 Preview for Developers program, so it did not affect my warranty.
    06-10-2014 03:39 AM
  8. Karthik Naik's Avatar
    Yes, i still have warranty and it is being sent off to get repaired or replaced today. Luckily, my phone did not recognize the Windows Phone 8.1 Preview for Developers program, so it did not affect my warranty.
    thats great to hear,glad to see you got help from them :)
    06-10-2014 01:52 PM
  9. Vega625's Avatar

    Take a look at this video if you don't want to harm your Lumia 625 :)
    06-27-2014 09:22 AM

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