1. Windows Central Question's Avatar
    I have a NOKIA LUMIA 625
    I CANNOT open anything on my home screen or in anywhere.... the screen moves and then comes back to same place....

    I CANNOT text, make a call, open any applications or change screen to another place.

    I CAN ONLY receive calls, although numbers are o longer recognised.

    it did this 2 months ago for about a week and then next morning returned to normal :-(

    I AM DESPERATE NOW AS I CANNOT AFFORD A NEW PHONE.
    04-05-2015 11:35 AM
  2. gpobernardo's Avatar
    I have a NOKIA LUMIA 625
    I CANNOT open anything on my home screen or in anywhere.... the screen moves and then comes back to same place....

    I CANNOT text, make a call, open any applications or change screen to another place.

    I CAN ONLY receive calls, although numbers are o longer recognised.

    it did this 2 months ago for about a week and then next morning returned to normal :-(

    I AM DESPERATE NOW AS I CANNOT AFFORD A NEW PHONE.
    Welcome to Windows Central.

    Have you tried restarting your phone or performing a soft reset on it?

    Restart - power off, power on
    Soft reset - press the volume down and power buttons together until your phone reboots

    You may want to create a Windows Central account to be able to reply to this thread easily. It would also make fixing your problem easier.
    04-05-2015 11:58 AM

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