1. Windows Central Question's Avatar
    my lumia 625 does not turn on. two days ago when my phone went low battery i charged it. and its on while im charging. then after a while i went to check if its fully charged already and but i saw its turned off. i dont know what else to do. i already did the vol.down+power+cam buttons and vol.up&down+power+cam and vol.down+power button but nothing works. it doesnt even respond. and i tried charging it again but nothing happens. its dead for two days already and it causing me so much. i badly need a solution please.
    06-02-2015 10:48 AM
  2. gpobernardo's Avatar
    How were you able to determine that it was "fully charged" given that it was "turned off" when you saw it after charging?

    You could try connecting your phone to a PC and see if something develops from there. You should be able to either boot your phone up normally or re-install the OS through the PC if needed.

    But since you mentioned that it isn't responding at all, chances are that you need to take your phone to a service center to be diagnosed and potentially repaired. Check the warranty status of your phone (usually 12 months from date of purchase).
    06-02-2015 11:02 AM
  3. SmikeCraft's Avatar
    You could try the lumia software recovery tool for Windows. But im afraid you might have a new door stopper.
    gpobernardo likes this.
    06-02-2015 11:02 AM

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