1. WPCentral Question's Avatar
    nokia 625 frozen on lightning bolt and cog wheel tried soft restart took sim out tried in daughters phone cant find contacts does this mean they are on my phone and not on sim if so how do I retrieve them and fix phone
    08-08-2015 01:34 AM
  2. Laura Knotek's Avatar
    Your contacts are stored in whatever account you used as your Microsoft Account when you set up the phone. So if you used myname@outlook.com, you'll find all your contacts if you log in to your myname@outlook.com account using the browser of your choice on your PC.

    Please see this link to recover your phone.
  3. Laura Knotek's Avatar
    Your contacts are stored in whatever account you used as your Microsoft Account when you set up the phone. So if you used myname@outlook.com, you'll find all your contacts if you log in to your myname@outlook.com account using the browser of your choice on your PC.

    Please see this link to recover your phone.
    Last edited by Laura Knotek; 08-08-2015 at 02:09 AM.
    08-08-2015 01:53 AM

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