1. Windows Central Question's Avatar
    My Nokia Lumia 625 suddenly died on the bus today and it hasn't turned on since. I've tried all manner of resets. It doesn't vibrate at all or have any signs of life whatsoever. It's especially odd because I'm sure it was charged when it shut off. Plugging it in to my computer via USB does nothing; it's not recognized as a device. I have it plugged into a wall socket right now and it's been there for half an hour with no signs of life yet. What can I do?
    10-01-2015 05:40 PM
  2. Teo Bartulovic's Avatar
    Well, first of all, you should try to fix it either with Windows device recovery tool or Nokia software updater for retail...

    And don't forget to keep us informed about result :)
    10-02-2015 12:36 AM
  3. L Reilly's Avatar
    Hey, original poster here.

    I've tried both tools and neither works, the phone isn't detected as a device by my computer. I know it's not the cable I'm using or the usb port causing this, as I'm using the factory cable in a functioning usb port and it detects other devices (such as my tablet), it just doesn't detect my phone.

    Also, holding volume down+power doesn't cause the phone to vibrate, I've held them both for over 60 seconds without anything happening

    Please help
    10-02-2015 12:48 AM
  4. Teo Bartulovic's Avatar
    Is it recognized by PC!? Open device manager and see if it is at least listed as QHSUSB_DLOAD device?
    10-02-2015 02:43 AM
  5. L Reilly's Avatar
    Not even listed in device manager D:

    No response to resets or charging it's been charging for many hours by this point :/
    10-02-2015 03:01 AM

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