1. Windows Central Question's Avatar
    Hy guys!
    I have a little problem with a lumia 625. I made a factory reset on the phone, everything was just fine,until i realized that any of here apps are dissappeared.
    Here drive and here maps didn't installed automatically,and I can't find it in the store.
    Have anybody met this problem? How can it be solved? The phone's software is Wp 8.1 update 1.
    10-19-2015 06:53 AM
  2. Hellcat707's Avatar
    Reset your phone again with your SD card removed. If this does not work download and install an update.
    10-19-2015 08:41 AM
  3. deamon92's Avatar
    It hasn't got an sd card. Any other idea? I can download Here maps,manually via browser (microsoft page,i found a link in the forum),but it doesn't work in the case of here drive. It shows that the mobile phone version is not supported or something. (the phone isn't in my hand right now.) Maybe some region problem? Please help,if you have any idea about this (it's a very annoying situation :D )
    10-19-2015 09:51 AM
  4. Jeremy A's Avatar
    The same happened to me on a 620. Here Maps, Here Drive and City Lens have disappeared.

    I downloaded my local maps but,Here Drive and City Lens are not in app store and there is no way to get them back. The phone is updated, there is no SD card and I had backed up. The live tiles for Here just say app is unavailable.

    I was on the point of upgrading to another Windows phone but too many of these things happen with Microsoft and apparently they don't care.

    Help?
    10-22-2015 10:41 PM
  5. Borna Volaric's Avatar
    Hi,
    go to Windows Store on your phone, click on three dots in lower right part of screen and go to My apps. There You will find Here drive and Here maps available to install.
    Cheers
    10-29-2015 05:29 PM

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