1. Tassos Kollias's Avatar
    Hello

    Probably there is a problem with my phone .My phone has 8 gb memory .Unfortunately the system covers 5,84 Gb.
    I delete all the temp files. I move all the applications I could( some cannot be moved) to the sd ,The maps covers only 234mb and all my apps together (only these cannot be moved to sd) covers 543 mb( are the basics not anything strange) but the remain space is only 230 mb. .What can I do to have more enough space ?I have 8.1 denim. The phone many times freeze for some secs and other times a message appears telling that there is not enough space available..Do anyone knows why the system covers so big space? Is it a way to clear something? I connect it to my pc but I cannot remove anything.The Win7 dont't even let me see what is inside the phone disk, only the sd disk.

    Thanks
    11-01-2015 10:03 AM
  2. ven07's Avatar
    5gb of system? Shouldn't be the case.. It should hover around 3gb. You should hard reset the phone
    11-01-2015 10:13 AM
  3. Tassos Kollias's Avatar
    Hello

    I already didit .Nothing change .See the attached photo of the screen

    dsc01135.jpg
    11-01-2015 11:08 AM
  4. Tassos Kollias's Avatar
    Something else strange .The above photo is from the app STORAGE SENSE
    If i go to Settings---->storage check the next screen apears .
    dsc01136.jpg

    What is the "other"? How can I clear them .The phone freezes for 5-10 secs 10-20 times per day.
    11-01-2015 11:17 AM
  5. gpobernardo's Avatar
    Are you sure you "already" performed a hard reset? Doing so should clear everything from your phone - so your Maps, Other, Email, etc. should all be "0 MB" afterwards.
    ven07 likes this.
    11-01-2015 11:47 PM
  6. Tassos Kollias's Avatar
    Hard reset is pushing the on-off button for a long long time .Isn't it?I already did that .Or is another way ?
    ven07 likes this.
    11-02-2015 08:10 AM
  7. dorelse's Avatar
    If I were you, I'd go to 'Settings -> About' and hit 'reset your phone'...your phone is functional, so you can reset it to factory using this method. And no, you're not doing a hard reset b/c like the other poster said, all you data is still there...so its not hard resetting...

    Now...your phone isn't showing as full on space...but maybe laying down everything fresh again will help with your speed bump issues...
    ven07 and Tassos Kollias like this.
    11-02-2015 09:51 AM
  8. gpobernardo's Avatar
    Hard reset is pushing the on-off button for a long long time .Isn't it?I already did that .Or is another way ?
    No, that's just a normal shutdown (which can also be done by swiping down when prompted).

    There are two ways through which a hard reset can be performed, the other one (which I would also recommend) has been mentioned by dorelse. The other method involves a set of hardware button key combinations.
    ven07 and Tassos Kollias like this.
    11-02-2015 10:49 AM
  9. Tassos Kollias's Avatar
    Hello to all

    Yes the problem solved. I did a phone reset from the settings--->About and now the available space is almost 3 GB .BUT i made a backup to onedrive first because every data stored deleted, and after the reset i made , I loaded again from there. There are some problems with all this procedure because two-three apps cannot be installed again (all the HERE apps and some others ) plus that I lost all the stored passwords and names with the wifi I stored and now I have to asked again.And some apps I unistalled , installed again and I have to uninstall again.
    But after all the phone is working very good.Thank's to all

    Tassos
    gpobernardo likes this.
    11-02-2015 11:28 PM
  10. ven07's Avatar
    Hello to all

    Yes the problem solved. I did a phone reset from the settings--->About and now the available space is almost 3 GB .BUT i made a backup to onedrive first because every data stored deleted, and after the reset i made , I loaded again from there. There are some problems with all this procedure because two-three apps cannot be installed again (all the HERE apps and some others ) plus that I lost all the stored passwords and names with the wifi I stored and now I have to asked again.And some apps I unistalled , installed again and I have to uninstall again.
    But after all the phone is working very good.Thank's to all

    Tassos
    Most of us have issues with the Here apps and I think there was an official announcement about it
    11-03-2015 12:35 PM

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