1. ryanschaeffer#AC's Avatar
    Has anyone had any problems with visual voicemail working on Cricket Wireless?

    Posted via Windows Phone Central App
    08-14-2014 08:26 PM
  2. Warren_S's Avatar
    I haven't used it before but when I went to the phone settings and turned it on. It processed for a while and then an Oops message came up, that it wasn't working or something, I can't remember exactly. It said to contact the provider. That was today 8/14/2014 at 8:55 pm on Cricket in central Florida. Lumia 630
    08-14-2014 08:57 PM
  3. ryanschaeffer#AC's Avatar
    I haven't used it before but when I went to the phone settings and turned it on. It processed for a while and then an Oops message came up, that it wasn't working or something, I can't remember exactly. It said to contact the provider. That was today 8/14/2014 at 8:55 pm on Cricket in central Florida. Lumia 630
    I had it working last week, but I had to do a hard reset to get my SD Card working. After I got it up and running the vvm no longer worked.

    Posted via Windows Phone Central App
    08-14-2014 09:00 PM
  4. javeg85's Avatar
    Sorry I'm not of any use regarding your question, but I have a question of my own. I'm in South FL. How is Cricket working out for you? Is it any good?
    08-14-2014 09:02 PM
  5. ryanschaeffer#AC's Avatar
    Sorry I'm not of any use regarding your question, but I have a question of my own. I'm in South FL. How is Cricket working out for you? Is it any good?
    I am very pleased with it. I was surpised that it worked so well. Not the fastest of speeds, but definitely good enough. I am switching my entire family from Verizon, and it will save me $95 a month. Totally worth it!!!

    Posted via Windows Phone Central App
    Ordeith likes this.
    08-14-2014 09:05 PM
  6. Warren_S's Avatar
    ryanschaeffer#AC; I totally had to laugh when I read that because I'm pretty sure mine was working before as well (I didn't get many VM's but I remember seeing them in a screen in a list I could just "play"). Anyway, I ended up doing a hard reset for the same reason, so it would finally recognize my SD card. I know this isn't new, helpful, information that will resolve the visual voicemail issue, but I thought it was funny seeing the exact problem I had with the SD reset and all.
    mg7281 likes this.
    08-14-2014 10:10 PM
  7. rcloke91's Avatar
    I'm pretty sure the SD card thing is a bug in 8.1. I've seen a few reviewers have to do the same thing to get the SD card working. So far it hasn't been an issue for me, but it certainly sems to be for some people.
    Warren_S likes this.
    08-15-2014 02:01 AM
  8. ryanschaeffer#AC's Avatar
    Well, I contacted Cricket about the issue, and they created a trouble ticket. A couple days later I chatted with them and was told that it could not be fixed, and Nokia Lumias visual voicemail would not work with Cricket Wireless. I was then told that I would have to use regular voicemail. Well, guess what started working today??? That's right my VVM! It doesn't matter that they told me wrong, I am just glad it is working!!!!

    Posted via Windows Phone Central App
    08-18-2014 08:16 PM
  9. rcloke91's Avatar
    Wait, not to sound stupid, but WP has visual voicemail?

    I just got two 635's for my grandparents (I have a 520 as a backup phone) and didn't know WP had VVM. I'm also on cricket and have only used the Windows Phones on cricket.
    08-18-2014 10:00 PM
  10. k72's Avatar
    Is visual voicemail where you can listen without calling the number or is it something else? If the former, apparently this doesn't work on Wi-Fi calling? I've been somewhat confused on the voicemail. I've missed several, but fortunately I don't get many messages.
    08-18-2014 10:16 PM
  11. ryanschaeffer#AC's Avatar
    Wait, not to sound stupid, but WP has visual voicemail?

    I just got two 635's for my grandparents (I have a 520 as a backup phone) and didn't know WP had VVM. I'm also on cricket and have only used the Windows Phones on cricket.
    Yes WP has VVM , but I was having problems w/ it working on my phone. I was told it wouldn't work but they were wrong.

    Posted via Windows Phone Central App
    08-18-2014 10:53 PM
  12. rcloke91's Avatar
    Yes WP has VVM , but I was having problems w/ it working on my phone. I was told it wouldn't work but they were wrong.

    Posted via Windows Phone Central App
    Did you do anything special or it just started working, randomly, on its own?
    08-18-2014 10:55 PM
  13. ryanschaeffer#AC's Avatar
    Did you do anything special or it just started working, randomly, on its own?
    It hasn't worked for about two weeks and I noticed that I had a VM. When I opened it, the voicemail menu was open showing my voice mails ready to listen to.

    Posted via Windows Phone Central App
    rdubmu likes this.
    08-18-2014 10:59 PM
  14. rcloke91's Avatar
    It hasn't worked for about two weeks and I noticed that I had a VM. When I opened it, the voicemail menu was open showing my voice mails ready to listen to.

    Posted via Windows Phone Central App
    Weird. I don't see why cricket wouldn't support it. Have to imagine it's just a glitchy little bug between the combo of WP and Cricket.
    08-18-2014 11:15 PM
  15. ryanschaeffer#AC's Avatar
    Weird. I don't see why cricket wouldn't support it. Have to imagine it's just a glitchy little bug between the combo of WP and Cricket.
    To be honest I just think they didn't want to mess with it. If it had been a non cricket phone, I would understand it not working , but it is a Cricket phone, so there should be no problem. I'm just glad it works!!

    Posted via Windows Phone Central App
    08-18-2014 11:29 PM
  16. rcloke91's Avatar
    To be honest I just think they didn't want to mess with it. If it had been a non cricket phone, I would understand it not working , but it is a Cricket phone, so there should be no problem. I'm just glad it works!!

    Posted via Windows Phone Central App
    I'll try it on my 520 tomorrow. I flashed it to AT&T GoPhone rom (for Cyan and 8.1 since cricket 520 was still on Amber) and see if it'll work on non-Cricket firmware.
    08-18-2014 11:37 PM
  17. James Martin01's Avatar
    I wonder if this will work with a Lumia phone from different operator, get unlocked and now using Cricket simcard.
    12-11-2014 04:44 PM
  18. SOCMOB's Avatar
    It appears that, for Windows phones at least, visual voicemail requires Cricket-specific firmware in order to function on that network under ordinary circumstances. There are reports of being able to circumvent that restriction by employing a hack known as the "foreign SIM trick", however. The link below has further information that you might find useful.

    http://forums.windowscentral.com/nok...l-cricket.html
    12-11-2014 06:24 PM
  19. JamesMartin01's Avatar
    Thanks for the information. I'm thinking about that same explanation. There are some services that may not be available if phone get flashed or unlocked and a different SIM card is used. This might be one of those limitations.
    12-12-2014 11:10 AM
  20. bschiav's Avatar
    Confirmed no visual voicemail options in settings for me...I purchased a Lumia 830 outright (AT&T branded), it was used on my existing contract with AT&T for about a month, and then switched to Cricket. Simply activated and swapped SIM's (updated APN's). After voicemail setup, there's no prompt for visual voicemail PIN, and there's no options for visual voicemail in the call settings.

    Bummer...I'm wondering if a hard reset may bring it back...maybe my old AT&T visual voicemail settings are in conflict? I may try this...if there is any luck, I will report back.
    12-12-2014 01:58 PM
  21. vw1610's Avatar
    Confirmed no visual voicemail options in settings for me...I purchased a Lumia 830 outright (AT&T branded), it was used on my existing contract with AT&T for about a month, and then switched to Cricket. Simply activated and swapped SIM's (updated APN's). After voicemail setup, there's no prompt for visual voicemail PIN, and there's no options for visual voicemail in the call settings.

    Bummer...I'm wondering if a hard reset may bring it back...maybe my old AT&T visual voicemail settings are in conflict? I may try this...if there is any luck, I will report back.
    It won't work. I tried with my unbranded 830.
    Now, if cricket eventually offers the 830 you could flash that firmware on your 830 and maybe get it to work.
    Visual voicemail on cricket only works if the phone is branded cricket like the 630,530,635 that they offer.
    12-31-2014 01:49 AM
  22. pdavis0430's Avatar
    Has anyone had any problems with visual voicemail working on Cricket Wireless?

    Posted via Windows Phone Central App
    09-14-2016 07:28 AM

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