1. Windows Central Question's Avatar
    when i press the power key and hold the volume down keys,the phone keeps switching on and off,i tried holding volume up key instead of the volume down key,a lightening bolt and gear icon pops up,I am stuck...please help.
    04-17-2016 03:13 PM
  2. Maurizio Troso's Avatar
    when i press the power key and hold the volume down keys,the phone keeps switching on and off,i tried holding volume up key instead of the volume down key,a lightening bolt and gear icon pops up,I am stuck...please help.
    power + vol up starts the hard reset key sequence you must continue! o
    04-18-2016 02:56 AM
  3. shishu1's Avatar
    for hard reset go to settings->about->reset your phone.
    08-12-2016 06:28 PM

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