1. Paul Roberts3's Avatar
    Hello all
    Since last Friday (30th Jan) the Microsoft Lumia Denim update availability website has been showing that my UK Lumia 635 CV is now on the Denim Software update, But every day since then I have been checking my phone for the update with no results.

    Does anyone have any idea why nearly a week later after the site says it's released I still can't get it ?
    it's been long enough waiting for the Denim release as it is.
    02-05-2015 02:06 AM
  2. Harrie-S's Avatar
    If you use preview for developer unmark the box in the app and try again.
    Laura Knotek likes this.
    02-05-2015 02:31 AM
  3. Pete's Avatar
    If you're using the Preview for Developers app, it might be worth unticking the magic tick box and trying the update again.
    Laura Knotek likes this.
    02-05-2015 02:32 AM
  4. Paul Roberts3's Avatar
    I have used the PFD in the past on a previous phone but not on this 635.

    So i did install the PFD app, signed in, and the check box was clear.
    Then uninstalled the PFD, restarted the phone, and still nothing.
    02-05-2015 02:51 AM
  5. Harrie-S's Avatar
    Can you check your OS version and firmware and compare it with below.
    OS version 8.10.14226.359
    Firmware version02040.00021.14521.55006

    Above you can find in Settings > about > more information.

    And check in Extras+info > Mobile operator xxxxx
    What is xxxxx
    This to double check the country variant of your phone.
    02-05-2015 03:18 AM
  6. Harold Comia's Avatar
    hi all.how can i get free internet for my nokia lumai 520.ty
    02-05-2015 04:10 AM
  7. Kaushik Dash's Avatar
    hi all.how can i get free internet for my nokia lumai 520.ty
    Sacrifice a goat to Satan
    02-05-2015 04:40 AM
  8. Harrie-S's Avatar
    hi all.how can i get free internet for my nokia lumai 520.ty
    Please do not hijack a post with a totally unrelated issue.

    If you have a question create an new post in an appropriated section.
    aximtreo, Dave47, Athull and 2 others like this.
    02-05-2015 04:43 AM
  9. Paul Roberts3's Avatar
    Can you check your OS version and firmware and compare it with below.
    OS version 8.10.14226.359
    Firmware version02040.00021.14521.55006

    Above you can find in Settings > about > more information.

    And check in Extras+info > Mobile operator xxxxx
    What is xxxxx
    This to double check the country variant of your phone.
    Sorry for not getting back to you so soon, i have been away a few days
    but as for your information My 635 is...

    OS version: 8.10.12397.895
    Firmware version: 01061.00066.14235.36004
    Carrier: CV GBIE

    Just checked for the Denim update again this morning, and nothing.
    I also tried to connect my 635 to the Lumia repair tool 5.05, but it said it cant read the contents of my phone ?
    02-09-2015 03:17 AM
  10. Paul Roberts3's Avatar
    Could the fact that I changed my phones Location from UK the USA a few months back so Could try out Cortana be blocking me..

    I have changed back to the UK phone Location since just before the Denim update was made publicly available.
    02-09-2015 04:02 AM
  11. Harrie-S's Avatar
    Could the fact that I changed my phones Location from UK the USA a few months back so Could try out Cortana be blocking me..
    .
    No.

    But there was yesterday a post from a guy who also had a 630 BGIE who did not get the update yet.
    02-09-2015 04:55 AM
  12. Paul Roberts3's Avatar
    Well looks like a hard reset of the phone has done the trick
    As soon as the reset had finished the update popped up, and its updating as I type.

    I'll let you know how it is once it's finished
    I'm looking forward to getting Cortana, quiet hours and the audio equalizer. :)
    Harrie-S likes this.
    02-09-2015 05:28 AM
  13. Paul Roberts3's Avatar
    Ahhhhh!.. maybe not.

    After reseting the phone it did a small update but not, the most recent update, no Cortana or equalizer and even my some of my settings like Extras+Info, Touch, and Screen Brightness. are missing from my settings list.
    02-09-2015 05:43 AM
  14. Harrie-S's Avatar
    Wait a while maybe the missing settings still appear.
    Or use sysapp pusher
    http://www.windowsphone.com/s?appid=...e-36335242ed2e

    Or again a hard reset

    Or LSRT
    https://forums.windowscentral.com/e?...token=xz1sTxKQ
    02-09-2015 06:00 AM
  15. Paul Roberts3's Avatar
    Thank you again, the Apps pusher recovered my missing settings, but its very worrying why it happened.

    And still no Denim update, and the recovery tool won't even recognise the phone when I plug it in either.
    So strange. and very frustrating.
    02-09-2015 07:12 AM
  16. T Moore's Avatar
    I ran across this on another forum. It appears the OTA update is not delivering but it comes when you use the NSRT.
    Mobile Community - Re: Denim Update, Country Variant Lumia 635 UK - Microsoft Mobile Community
    02-10-2015 01:45 PM
  17. svaethier's Avatar
    Has anyone found a way to get an AT&T go phone to get this update? I'm just interested in the equalizer that the update has :)
    02-10-2015 01:54 PM
  18. Harrie-S's Avatar
    Has anyone found a way to get an AT&T go phone to get this update? I'm just interested in the equalizer that the update has :)
    You only can get it if it is released. Than you can get it as OTA or if you use the Lumia software recovery tool.
    If you are on pfd please uncheck the box in the app. This will help to get the update but only if it is released.
    02-10-2015 02:01 PM
  19. justachameleon's Avatar
    Has anyone found a way to get an AT&T go phone to get this update? I'm just interested in the equalizer that the update has :)
    Many months have passed since Lumia Denim was released, and I've eagerly awaited it as well.

    Like svaethier, I too have an AT&T Windows Phone. Mine is a Nokia Lumia 635, currently running Lumia Cyan, which is the OS before Lumia Denim, I believe.

    I've checked day after day for this update but, even though Microsoft says it's available for my phone, I can't get the update. I would love to have it, and if there is anybody who can get me some info on why it's not coming, I would really appreciate it.

    Here is the info I retrieved from my phone:

    OS Version: 8.10.12397.895
    Firmware Revision Number: 01061.00070.14246.29017
    Carrier: AT&T
    11-05-2015 01:53 PM
  20. T Moore's Avatar
    Many months have passed since Lumia Denim was released, and I've eagerly awaited it as well.

    Like svaethier, I too have an AT&T Windows Phone. Mine is a Nokia Lumia 635, currently running Lumia Cyan, which is the OS before Lumia Denim, I believe.

    I've checked day after day for this update but, even though Microsoft says it's available for my phone, I can't get the update. I would love to have it, and if there is anybody who can get me some info on why it's not coming, I would really appreciate it.

    Here is the info I retrieved from my phone:

    OS Version: 8.10.12397.895
    Firmware Revision Number: 01061.00070.14246.29017
    Carrier: AT&T
    AT&T sold two 635's. One with a contract and a GoPphone. The update you see is for the contract phone.. You must have the GoPhone. If you check the RM number, yours does not match the update that has been released.
    Your fully supportive AT&T comes through again, not.
    11-09-2015 06:55 PM

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