1. cronolink2002's Avatar
    So I just bought a Lumia 635 and I'm still new to windows phone (hey I'm stuck with Sprint, it's been slim pickings). I've only has it for about a day but it keeps closing apps that I'm in and every so often it just resets itself. I'm not sure what to do. Has anyone else had this problem? Would a factory reset fix it?
    04-08-2015 01:54 AM
  2. jontyfernz's Avatar
    So I just bought a Lumia 635 and I'm still new to windows phone (hey I'm stuck with Sprint, it's been slim pickings). I've only has it for about a day but it keeps closing apps that I'm in and every so often it just resets itself. I'm not sure what to do. Has anyone else had this problem? Would a factory reset fix it?
    a factory reset could fix it but it should be the last option.Update it if there is any update provided by sprint.Move all apps to the phone memory and try
    04-08-2015 04:40 AM
  3. cronolink2002's Avatar
    Everything is one the phone memory, I haven't even put in an SD card yet. I also have done all the updates. I'm still having the same problems.
    04-08-2015 09:59 AM

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