1. Therese Middleton-Marnell's Avatar
    I am on the T-Mobile Walmart Family Plan. I have a sim card that I put into my Nokia Lumia 635 which is also a T-Mobile phone. But it says no Sim Card Found. Can anyone offer me some Idea or advice of why or what I can do? Thank you so much.
    08-19-2015 05:42 PM
  2. worldspy99's Avatar
    Can you put a regular T-Mobile SIM card in it? If that card is also not recognized then you might have a bad SIM reader. If the phone is under warranty MSFT will fix it for you for free.
    08-19-2015 06:08 PM
  3. LockOnTech's Avatar
    If you just bought the phone at walmart, if you show them the phone and the problem it has; they maybe able to replace the phone.

    If you do get the replacement phone (and if possible) seen if the phone works before leaving the store.
    08-20-2015 07:15 AM

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