1. nutbeatzfai's Avatar
    When I plug my phone into the computer, zune says that my phone has no response, and the code 'C00D124D' appears. I followed the instructions on the website
    Zune Support | Troubleshoot General Errors | Zune Music + Video software - Xbox.com
    and keep restarting my phone, and even reinstall zune. But it still isnt working. How can I fix this? Thx a lotttt!!!
    10-09-2013 04:57 PM
  2. Laura Knotek's Avatar
    What version of Windows are you running?
    10-09-2013 11:59 PM
  3. pankaj981's Avatar
    Goto device manager and uninstall the 710, reboot and plugin the phone. It will reinstall again and should work there on.
    10-10-2013 12:28 AM
  4. nutbeatzfai's Avatar
    Phone windows 7.8
    computer windows 7
    10-10-2013 07:45 PM
  5. nutbeatzfai's Avatar
    tried that for many times, still not working
    but it works for my laptop
    10-10-2013 07:48 PM

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