1. gectra's Avatar
    Hello There,

    I have a long story with my Lumia. When it was frozen I removed the battery, and also did a hard reset for other reasons... Since then It used to hard reset itself often after restarts and turn offs...

    I was fed up with it so I tried to solve first with Nokia Care Suite, which unfortunately failed to identify the device. And also with Zune. I tried a full System Restore, however it failed in phase 3/4(?) at 99% percent. After that I had the connection logo on it (Zune - Phone), however it did nothing, thus I removed the battery again. Now, since then, it does nothing, it is completely dead. After removing and taking back to battery it vibrates, but does nothing else. I am really confused what to do.


    What options do you think I have? Do you think a Nokia service can do something?

    Thanks a lot
    11-01-2013 12:45 PM
  2. Curtieson's Avatar
    Hello There,

    I have a long story with my Lumia. When it was frozen I removed the battery, and also did a hard reset for other reasons... Since then It used to hard reset itself often after restarts and turn offs...

    I was fed up with it so I tried to solve first with Nokia Care Suite, which unfortunately failed to identify the device. And also with Zune. I tried a full System Restore, however it failed in phase 3/4(?) at 99% percent. After that I had the connection logo on it (Zune - Phone), however it did nothing, thus I removed the battery again. Now, since then, it does nothing, it is completely dead. After removing and taking back to battery it vibrates, but does nothing else. I am really confused what to do.


    What options do you think I have? Do you think a Nokia service can do something?

    Thanks a lot
    It is outside of warranty and any cost to fix it wouldn't be worth it as the phone might get your $75 if it was working. IMO, your phone has toasted its last toast notification.

    I'd sell it for "parts only"...get $30-$40 maybe and get yourself something with Windows Phone 8. A Lumia 520 will nearly get you most of the same hardware features.
    11-01-2013 01:42 PM
  3. broughshane's Avatar
    Hi gectra, really U should move on an buy a new 1 . not worth fixing ! and don't put up with phones resetting at the start and return it .
    Last edited by broughshane; 11-01-2013 at 02:17 PM. Reason: better english
    11-01-2013 02:14 PM

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