1. Latesh Moten's Avatar
    Hey, this is a lumia 720 owner. I actually am having a problem with my device. If i set volume to 30/30. and keep it unused for some time with screen off, Then after some time it will drop to some lower level ( automatically ). it will get to 3/30, & then i'll have to again increase it. this all happens in ring+vibrate mode, i have not tried any other mode. can some one help me out with this. i have installed updates too. :/ still don't know what is happening.
    06-09-2013 10:49 AM
  2. BIGPADDY's Avatar
    That very strange try a soft reset if it does the same thing, then I would get a replacement model or go to Nokia Care.
    06-10-2013 12:41 PM
  3. OzRob's Avatar
    Hey, this is a lumia 720 owner. I actually am having a problem with my device. If i set volume to 30/30. and keep it unused for some time with screen off, Then after some time it will drop to some lower level ( automatically ). it will get to 3/30, & then i'll have to again increase it. this all happens in ring+vibrate mode, i have not tried any other mode. can some one help me out with this. i have installed updates too. :/ still don't know what is happening.
    This can happen if you keep your phone in your pocket where the buttons can be pressed accidentally. While the screen is off the volume buttons are locked. But unfortunately the volume buttons become active when the screen lights up after the power button is pressed, even though the phone is not unlocked. So in your pocket if something presses against the right side of the screen it can press on the power button (activating the screen) and then the volumes controls (changing the volume).
    06-10-2013 09:41 PM
  4. WanderingTraveler's Avatar
    Actually, you can manipulate the volume controls even without turning on the screen.
    So, there's that.
    Curtieson likes this.
    06-10-2013 09:46 PM
  5. OzRob's Avatar
    Actually, you can manipulate the volume controls even without turning on the screen.
    So, there's that.
    I don't see that behaviour. When my screen is off, pressing the volume controls does not change the volume. It only happens for me when the lock screen is displayed.
    06-10-2013 09:57 PM
  6. Latesh Moten's Avatar
    I guess it has been solved since i updated my extras+info and nokia music app. now i dont observe it anymore :) thanks every one !
    06-10-2013 11:52 PM
  7. www.shivu4u's Avatar
    mine is a different problem... while playing a song at 30/30.. if i decrease the volume to 0/30.. the volume remains the same until i change the song...
    06-23-2013 04:57 AM
  8. Ankur Chandel's Avatar
    did u find any solution to this

    i found this volume problem just right after downloading first music file .

    The volume doesnt change during playback. once i change the song then only the change applies to sound

    help me.
    06-28-2013 02:08 PM
  9. Latesh Moten's Avatar
    try updating all the apps! i did so and everything is fine now.
    06-28-2013 04:04 PM
  10. tilekt's Avatar
    I have a slightly different problem with my Lumia 920.

    If the phone is in 'vibrate' mode and I'm listening to music on earphones, I can't hear a call alarm and can't see it cuz the device is in my pocket. Which means I miss a call. Has anybody come across such issue?
    07-11-2013 05:51 PM
  11. kishorsomu's Avatar
    hey i'm facing problem of
    my lumia 720 volume is not decreasing it only increasing
    volume control decreasing button is not working
    what to do ???
    07-12-2013 09:08 AM
  12. OzRob's Avatar
    hey i'm facing problem of
    my lumia 720 volume is not decreasing it only increasing
    volume control decreasing button is not working
    what to do ???
    You have started a new thread for your issue. There is no need to cross post in this thread as well. Do one or the other, not both. You have been given some things to try in the thread you started about this issue.
    Jagadeesh Kumar likes this.
    07-15-2013 08:34 PM
  13. Jagadeesh Kumar's Avatar
    I too have the same problem!!
    08-16-2013 12:19 PM
  14. vinoth dhanapal's Avatar
    hi...in my lumia 720 suddenly got volume problem(no keypad sound,can't get others voice and ringing sound at the time o calling,can't get no sound for playing mp3 and videos.i got this mobile on 5th august from flipkart.pls help me to solve the issue. thanks in advance...
    08-27-2013 05:35 AM
  15. Nikolas Machander's Avatar
    I have the same problem. I dont have any sounds. I can not play any music there are no alarms or anything else. Please help.
    10-15-2013 12:05 PM
  16. Koshy Philip's Avatar
    Same problem here with my 925.. Do update when there's a fix on this issue..Did someone mail nokia regarding this?
    10-22-2013 06:11 AM

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