Resetting Nokia Lumia 720 take hours

Dear friends,

My Lumia 720 have been resetting for two hours and there's no sign that it will be done anytime soon.

I reset the phone through the setting menu (about phone/ reset). I did that after whatsapp didn't recognise any of my contact. Prior to the reset action, I uninstalled & reinstalled whatsapp, but the problem was not solved.

What should I do? Going to the Nokia Care will be my last option as they may take one day up to one week to return with any answer.

Fyi, I bought the unit only two days ago.

Please advise.

Thank you,
Regards
---
@wisat

Try a hard reset via the buttons.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.

thnxx a lot it worked

thank u bro it really works it helped me thank u thank u very much.......

It didnot worked .. im sooo worried :'( uggggggghhhhhhhhhhhhhhhhhhhhhhhhhh

I had the same problem, All the solutions were not working.. everytime after switching off my phone started in "cog wheel"; then i read somewhere and it worked:- remove the sim card, switch off wifi in your area(wifi deivice - router); shutdown your device, in nokia screen press buttons in sequence(volume up, down, lock, down) leave your phone for 15-20 mins, cog wheels will come but they'll go and you'll be able to boot up..
summary:- remove sim, switch off wifi(means your router device)
It really works

sir,
I bought lumia 720 a month ago ...
and for 2,days facing a issue.
whenever I click the power button phone starts with the normal Nokia logo and then a plane blue screen appears...and Nothing Else....tried every thing...even the hard reset thing you mentioned...
plz help.

Happened to my bro's phone...i took it to nokia care center. They fixed it in 15 mins and also installed amber update

also tried without sim card and memory card...but nothing else happens on the blue screen..

thanks Manish.
will do that tommorow.

Originally Posted by Ymanish

Happened to my bro's phone...i took it to nokia care center. They fixed it in 15 mins and also installed amber update

Is Lumia amber update is available through nokia care (service Centre)??

Originally Posted by Abhishek Belkar

Is Lumia amber update is available through nokia care (service Centre)??

available for 920,820,720,620....but will flash ur device...all the data will b lost..and its better to call them and ask if they r doing it or not

Stuck for the better part of the last six hours at the cog wheels. Will take it to the Nokia Care centre tomorrow. Darn!

Try to reset the phone by pressing the following four buttons in this order: Volume up, Volume down, Power, Volume down -your phone should now reset and restart itself

how to stop resting ..??
my phone took time more than 3 hours but no responce...
please help me

it worked. where did u get this info?

thank bro

it really worked. thanx a ton bro!!!

buddy but by doing hard reset by buttons ...
the problem still stays i have done it and its more than 10 hours my phone is resetting till now my phone did not stopping from resetting ........
what to do then??? :crying:

hii
i have tried hard reset in my lumia 720n because of hang.can you plz tell me how much time does it takes?

:unhappysweat:

Originally Posted by Rizwan Chicku

hii
i have tried hard reset in my lumia 720n because of hang.can you plz tell me how much time does it takes?

10-15 mins max.

i did reset my lumia 720 to restore factory setting with the direction, and since the over 7-8 hours the spinning gear wheel has been on the screen, why this and what could be done about it,......
Papi

i reset my lumia 720 to restore factory setting, and since the over 7-8 hours the spinning gear wheel has been on the screen, why this and what could be done about it,......
Papi

Originally Posted by Narse77

Try a hard reset via the buttons.

Hard Reset using buttons:

Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.