01-03-2015 11:25 AM
26 12
tools
  1. wisat's Avatar
    Dear friends,

    My Lumia 720 have been resetting for two hours and there's no sign that it will be done anytime soon.

    I reset the phone through the setting menu (about phone/ reset). I did that after whatsapp didn't recognise any of my contact. Prior to the reset action, I uninstalled & reinstalled whatsapp, but the problem was not solved.

    What should I do? Going to the Nokia Care will be my last option as they may take one day up to one week to return with any answer.

    Fyi, I bought the unit only two days ago.

    Please advise.

    Thank you,
    Regards
    ---
    @wisat
    07-22-2013 06:17 PM
  2. Narse77's Avatar
    Try a hard reset via the buttons.

    Hard Reset using buttons:

    Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.
    07-22-2013 06:40 PM
  3. vrushal666's Avatar
    thnxx a lot it worked
    08-17-2013 03:53 AM
  4. Mj Lovelybone's Avatar
    thank u bro it really works it helped me thank u thank u very much.......
    08-31-2013 10:29 AM
  5. uniyal1994's Avatar
    It didnot worked .. im sooo worried :'( uggggggghhhhhhhhhhhhhhhhhhhhhhhhhh
    09-01-2013 07:58 AM
  6. ashu11sharma's Avatar
    I had the same problem, All the solutions were not working.. everytime after switching off my phone started in "cog wheel"; then i read somewhere and it worked:- remove the sim card, switch off wifi in your area(wifi deivice - router); shutdown your device, in nokia screen press buttons in sequence(volume up, down, lock, down) leave your phone for 15-20 mins, cog wheels will come but they'll go and you'll be able to boot up..
    summary:- remove sim, switch off wifi(means your router device)
    It really works
    09-02-2013 01:02 AM
  7. GHANSHYAM SINGH2's Avatar
    sir,
    I bought lumia 720 a month ago ...
    and for 2,days facing a issue.
    whenever I click the power button phone starts with the normal Nokia logo and then a plane blue screen appears...and Nothing Else....tried every thing...even the hard reset thing you mentioned...
    plz help.
    09-17-2013 12:14 AM
  8. Ymanish's Avatar
    Happened to my bro's phone...i took it to nokia care center. They fixed it in 15 mins and also installed amber update
    ram7489 likes this.
    09-17-2013 12:17 AM
  9. GHANSHYAM SINGH2's Avatar
    also tried without sim card and memory card...but nothing else happens on the blue screen..
    09-17-2013 12:18 AM
  10. GHANSHYAM SINGH2's Avatar
    thanks Manish.
    will do that tommorow.
    09-17-2013 12:19 AM
  11. Abhishek Belkar's Avatar
    Happened to my bro's phone...i took it to nokia care center. They fixed it in 15 mins and also installed amber update
    Is Lumia amber update is available through nokia care (service Centre)??
    09-17-2013 08:11 AM
  12. Ymanish's Avatar
    Is Lumia amber update is available through nokia care (service Centre)??
    available for 920,820,720,620....but will flash ur device...all the data will b lost..and its better to call them and ask if they r doing it or not
    09-17-2013 08:47 AM
  13. ram7489's Avatar
    Stuck for the better part of the last six hours at the cog wheels. Will take it to the Nokia Care centre tomorrow. Darn!
    09-17-2013 01:11 PM
  14. Pulserider's Avatar
    Try to reset the phone by pressing the following four buttons in this order: Volume up, Volume down, Power, Volume down -your phone should now reset and restart itself
    09-18-2013 02:02 AM
  15. Naveen Raja's Avatar
    how to stop resting ..??
    my phone took time more than 3 hours but no responce...
    please help me
    11-20-2013 12:33 AM
  16. chinivar's Avatar
    it worked. where did u get this info?
    11-23-2013 04:31 AM
  17. amit tailor's Avatar
    thank bro
    12-11-2013 07:56 AM
  18. ManojShah6983's Avatar
    it really worked. thanx a ton bro!!!
    01-04-2014 02:15 AM
  19. Parth Mehta's Avatar
    buddy but by doing hard reset by buttons ...
    the problem still stays i have done it and its more than 10 hours my phone is resetting till now my phone did not stopping from resetting ........
    what to do then???
    01-13-2014 02:00 AM
  20. Rizwan Chicku's Avatar
    hii
    i have tried hard reset in my lumia 720n because of hang.can you plz tell me how much time does it takes?
    01-16-2014 07:13 AM
  21. Rizwan Chicku's Avatar
    hii
    i have tried hard reset in my lumia 720n because of hang.can you plz tell me how much time does it takes?
    01-16-2014 07:14 AM
  22. Gaurav Paul's Avatar
    10-15 mins max.
    01-16-2014 11:11 AM
  23. Papilove Ugo's Avatar
    i did reset my lumia 720 to restore factory setting with the direction, and since the over 7-8 hours the spinning gear wheel has been on the screen, why this and what could be done about it,......
    Papi
    07-31-2014 05:03 PM
  24. Papilove Ugo's Avatar
    i reset my lumia 720 to restore factory setting, and since the over 7-8 hours the spinning gear wheel has been on the screen, why this and what could be done about it,......
    Papi
    07-31-2014 05:07 PM
  25. prajwal poojary's Avatar
    Try a hard reset via the buttons.

    Hard Reset using buttons:

    Press and hold the Camera + Volume Down + Power until the phone vibrates. Then release the Power key and keep pressing the Camera + Volume Down for a few seconds.
    01-03-2015 11:23 AM
26 12

Similar Threads

  1. New software for Lumia 925: 3040.0005.1323.3004
    By JONA1970 in forum Nokia Lumia 925
    Replies: 17
    Last Post: 08-30-2013, 12:38 AM
  2. Nokia Smart Cam unavailable
    By maverick786us in forum Nokia Lumia 920
    Replies: 7
    Last Post: 08-15-2013, 12:34 PM
  3. Lumia 620 shells
    By H2O224 in forum Nokia Lumia 620
    Replies: 2
    Last Post: 07-25-2013, 06:27 AM
  4. Camera Flash causing uneven bright areas - Lumia 620
    By Richard Bryce in forum Nokia Lumia 620
    Replies: 2
    Last Post: 07-24-2013, 01:58 PM
  5. Lumia 920 Charging Problem
    By Jackster920 in forum Nokia Lumia 920
    Replies: 5
    Last Post: 07-22-2013, 09:07 PM
LINK TO POST COPIED TO CLIPBOARD