Gorilla glass broken

[ramanuj]

My recently purchased Lumia 720 fell from a garden chair 1-1.5 feet height and its glass got cracked. I'm shocked to see this happen. Has anyone else faced this?

 

[martinmc78]

Its glass!!

Doesn't matter how toughened its supposed to be if the impact is at a certain angle it will break. Gorilla glass is only supposed to prevent scratching and direct impact.

If the force of the impact is on a side or a corner it causes compression on its weakest point which no glass can withstand.

I don't think there is anywhere where it states gorilla glass is unbreakable or shatterproof.

 

[Pulserider]

This is sorry to hear about your lost, but your only way is to take it to Nokia care and get it repaired. I must say I also encountered close calls with my Nokia 720 almost slipping out of my hand, but the new cellphones is fragile...

 

[montsa007]

Had 1 drop, I can see a faint white spot on the screen.
Luckily my device has a manufacturing fault and I'll soon have it replaced

 

[grininja]

Mine got broken too. It felt on upper-right corner. It is fully functional but with broken glass. I sent it today in service. I hope that after repair it will look the same as before.

 

[Akshay Paliwal]

i wanna know how much price i hav to pay 2 get my lumia 720 repair as its glass is also broken bt touch izz alright and it is in warranty.????? plz reply

 

[Akshay Paliwal]

yes i too hav faced n i wanaa know how much u hav paid 2 repair it if it was in warranty

 

[mjke]

Its glass!!

Doesn't matter how toughened its supposed to be if the impact is at a certain angle it will break. Gorilla glass is only supposed to prevent scratching and direct impact.

If the force of the impact is on a side or a corner it causes compression on its weakest point which no glass can withstand.

I don't think there is anywhere where it states gorilla glass is unbreakable or shatterproof.

exactly

 

[mjke]

yes i too hav faced n i wanaa know how much u hav paid 2 repair it if it was in warranty

it will cost around 7k INR warranty is not covered in case of physical damage afaik

 

[HaibaneReki]

my 920 has had several hard knocks on concrete several times, most recently yesterday - bottom corner -> flat out on it's back -> ended up on it's face. Survived with some scratches on the body. Screen has some scratches from before, but nothing that would show while the screen is on.

This thing is DURABLE!

 

[mjke]

my 920 has had several hard knocks on concrete several times, most recently yesterday - bottom corner -> flat out on it's back -> ended up on it's face. Survived with some scratches on the body. Screen has some scratches from before, but nothing that would show while the screen is on.

This thing is DURABLE!

920 is built like a tank

 

[HaibaneReki]

920 is built like a tank

very pretty and smart tank, that is

 

[rahulrrs]

HI
Even my 720 just fell down from the distance of my knee to floor. But shocked to see after that , Got a crack on the upper right corner of the glass. And my phone is in warranty and nokia care ppl are asking 8500 to change the glass with touch display.
Even if its costlier I prefer nokia care than the other duplicates in market.

 

[prada62]

Mine got broken too. It felt on upper-right corner. It is fully functional but with broken glass. I sent it today in service. I hope that after repair it will look the same as before.

 

[Nanu86]

mine just cracked the floor LOL :evil::evil::evil:

 

[AKJ_720]

Hi

Recently, I dropped my Lumia 720 phone. The glass is not broken, also the touch is working fine but the display is damaged. There are few lines on the screen and few letters are not visible while typing. I enquires at Nokia Care and they are asking for 8k for replacement of touch and display, which is way too high cost of repair for a 14k phone. Why should customer pay for something which is working fine ? Is it a way for Nokia to mint money from customers ? Definitely, it's a product failure for Nokia.

Guys, Need a suggestion if anybody could find a cheaper way to get the phone repaired. Please help.

 

[anon(8966963)]

I somehow managed to scratch the glass on my Lumia 1020...

 

[uddhav17]

My 720 has survived 4 falls since i bought it in April 2013. It just depends on the angle of impact.