1. SGJP's Avatar
    Folks - I recently got a lumia 720 and upon charging/turning on the phone I realized the screen doesn't seem to show any color. Every thing in the phone is grey scaled, including the camera when taking pictures. Has anyone seems this before?
    11-11-2013 09:29 PM
  2. Laura Knotek's Avatar
    Do you have accessibility options selected? It sounds like you have something set up for use if one has a visual impairment.
    11-11-2013 10:03 PM
  3. SGJP's Avatar
    No accessibility options selected, however I was rechecked the phone for software updates and after running through the update it seems to have resolved the issue. I now have color as expected, thanks!
    Laura Knotek likes this.
    11-11-2013 10:33 PM
  4. Laura Knotek's Avatar
    No accessibility options selected, however I was rechecked the phone for software updates and after running through the update it seems to have resolved the issue. I now have color as expected, thanks!
    I'm glad you got it sorted.
    11-11-2013 10:57 PM

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