1. Vidhi Agrawal's Avatar
    i am using lumia 720. my camera is not working. it opens n when i tap on the screen for clicking a photo, it returns to the home screen. even i m not able to take screenshots. it says couldnt take the screenshot. i have tried to switch it off n also volume down+power button.. but no help..
    please reply for the same!!
    11-19-2013 10:19 AM
  2. alv3st3r's Avatar
    Do a hard reset. Don't forget to make a backup first.
    11-19-2013 10:28 AM
  3. Vidhi Agrawal's Avatar
    i was trying the same since a long time. no change.
    btw how to take back up?
    11-19-2013 12:40 PM
  4. alv3st3r's Avatar
    11-19-2013 01:30 PM
  5. phander's Avatar
    I'm pretty sure I have the same problem with a 920.

    To the OP: Try accessing camera from bing search. DOes that also not work? It doesn't for me.
    I can't work out what it is.
    11-21-2013 12:50 PM
  6. Kira Yagami's Avatar
    I have the same problem with my lumia 720 , anyone to help us??
    11-29-2013 12:30 AM
  7. patrickwee's Avatar
    Go to setting and and swipe left find photo , and tap in ,after that reset your camera .
    11-29-2013 05:14 AM
  8. Kira Yagami's Avatar
    I try that , also a hard reset but ghe problem still not be resolved
    11-29-2013 04:18 PM

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