1. abhilash khajuria's Avatar
    This is really frustrating...volume key some times not respond..than i have to restart my phone. I went to nokia care they do some resetting, now problem occurs again. Every time i have to restart this ..Some one please help
    12-03-2013 05:08 AM
  2. N_LaRUE's Avatar
    You've already taken it Nokia Care. I suggest taking it back to them and telling them it's a faulty phone and you want a replacement.

    No one here will be able to offer any advice really with that kind of issue other than what has been done.
    12-03-2013 07:07 AM
  3. Xomen's Avatar
    Its Happening with me also... since i bought my phone.
    12-09-2013 01:38 AM
  4. Gaurav Paul's Avatar
    Does this issue occur when playing songs downloaded using Nokia Mix Radio?
    12-09-2013 03:25 AM
  5. teckris's Avatar
    the Bug appears for some songs only.. If that song is over, the Phone will start reacting to volume changes :)
    if it is not, then try Stop Music..

    I have to add a point that the bug was related to Nokia Music. but in my phone now, I dont have Nokia Music or Radio Mix and still have the bug appear randomly. It indicates the issue is within OS.
    I had a strange situation once, which was not even responded well..http://forums.windowscentral.com/win...-controls.html
    12-09-2013 05:50 AM
  6. kr_prashant's Avatar
    The same Problem is with My Lumia 720 and only the Vol Down key does not respond some time... Many times...
    I went Nokia Care and they checked and found VOLUME FLEX as faulty, I ordered for the same and waiting for their call.
    Hope this will resolve my issue and as Phone is under warranty, no charge will be there....
    12-11-2013 12:40 AM
  7. Slim2912's Avatar
    It is observed by many users and myself also that if you use different music players to listen to songs, this issue of unresponsive volume keys arises. I had musixmatch, default music player and nokia music and all could play songs. so uninstalled musixmatch and stopped using nokia music for playing songs. Did a soft reset and just using default player since then. Didn't face the issue after that.
    12-13-2013 04:52 AM
  8. teckris's Avatar
    It is observed by many users and myself also that if you use different music players to listen to songs, this issue of unresponsive volume keys arises. I had musixmatch, default music player and nokia music and all could play songs. so uninstalled musixmatch and stopped using nokia music for playing songs. Did a soft reset and just using default player since then. Didn't face the issue after that.
    You dont have WhatsApp??
    12-13-2013 12:02 PM
  9. abhilash khajuria's Avatar
    Does this issue occur when playing songs downloaded using Nokia Mix Radio?
    You are right it's happening with downloaded nokia music only
    12-13-2013 11:43 PM
  10. Gaurav Paul's Avatar
    It has something to do with DRM. For now, there are two solutions,

    1) Restart phone

    2) Play a song, not downloaded using Nokia Mix Radio. The volume controls works.

    At this point I should also mention that I listen to Offline mixes during my daily commute. I never face this issue while playing the mixes. Only when playing certain downloaded songs.
    12-14-2013 12:34 AM
  11. adisharma054's Avatar
    It has something to do with DRM. For now, there are two solutions,

    1) Restart phone

    2) Play a song, not downloaded using Nokia Mix Radio. The volume controls works.

    At this point I should also mention that I listen to Offline mixes during my daily commute. I never face this issue while playing the mixes. Only when playing certain downloaded songs.


    I too faced the same problem, & that the only solution I see.. But I had faced the problem only with LP's album Recharged with I had downloaded from Nokia Music.
    12-14-2013 12:42 AM
  12. Gaurav Paul's Avatar
    See the last line in my post. That's what I said.
    12-14-2013 03:50 AM
  13. Slim2912's Avatar
    You dont have WhatsApp??
    I have WhatsApp.. but it doesn't break my volume keys functionality. WhatsApp plays the music through default player only, if I'm not wrong.
    12-26-2013 06:38 AM

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