Email Setup Issue

Laura Knotek

Retired Moderator
Mar 31, 2012
29,405
24
38
Visit site
[h=3]To set up a Microsoft Exchange or Office 365 email account[/h] You can set up email accounts on a Microsoft Exchange Server (many work accounts use this), accounts that use Exchange ActiveSync (including Outlook Web App), and Office 365 accounts.

  1. In the App list, tap Settings
    start-icon-settings.png
    , and then tap Email + accounts.
  2. Tap Add an account > Outlook.
  3. Enter your email address and password, and then tap Sign in. If the phone finds your account settings, your email, calendar, and contacts will be synced to your phone, and you can skip to step 6. If not, continue to the next step.
  4. On the Outlook screen, do the following:
    For this fieldDo this
    Email address
    Make sure that your email address is correct.
    Password
    Tap Show password, and then verify that the password is correct.
    User name
    Verify that the user name is correct. For example, if your work email account is on Microsoft Exchange Server and your email address is kevinc@contoso.com, you would type kevinc for the user name.
    Domain
    Type the domain name for your account. The domain is part of the information you might use to log on to your PC. For example, if you log on as DomainName\kevinc, type DomainName for the domain name.
    If you're using an Outlook Web App account or a hosted Microsoft Exchange account, you typically don't have a domain. In that case, leave the Domain box empty.
  5. If the correct settings still aren't found, tap Advanced, do the following, and then tap Sign in:
    • In the Server box, type the server address. This is the web address that you use to access your email in a web browser using Outlook Web App. If you don't know the address, you can search Help in Outlook for instructions, or ask your company's support person.
    • Tap Show all settings, and then make sure that the Server requires encrypted (SSL) connection setting is correct. If you're not sure, ask your company's support person.
  6. If your company offers Lync and you don't already have the Lync app on your phone, you'll be asked if you want to download the app from the Store. To learn more about Lync, see Use Lync on my phone.
  7. If the Create a new password message appears after a few moments, do the following:
    1. Tap Set, and then enter a password that meets the security requirements in the New password box.
    2. Tap the Confirm password box and type the same password, and then tap Done.
Set up or delete an email account | Windows Phone How-to (United States)
 

Members online

Forum statistics

Threads
323,252
Messages
2,243,523
Members
428,049
Latest member
velocityxs