1. dumbs's Avatar
    My 720 is about 3 months old. I enabled 3G a week ago and I notice that it heats up within 5 mins when on call. It gets so hot that I cannot place it on my ear.

    I do not see the issue when I disable data connection.

    I have done a soft reset and uninstalled all the apps, but no luck. Has anyone seen this issue? Any thoughts?
    03-19-2014 12:20 AM
  2. Pulserider's Avatar
    This seems like a hardware issue then. Nothing you can do but taking it to your nearest Nokia Care point.
    03-19-2014 07:46 AM
  3. OzRob's Avatar
    Yep. Definitely sounds like a hardware fault. If it gets too hot to actually hold on your ear, then I wouldn't be using the phone at all until it's been checked out by a service centre.
    03-19-2014 10:13 PM
  4. Abhishek Belkar's Avatar
    Same problem with me. Nokia care people told me its normal.
    03-19-2014 11:57 PM
  5. OzRob's Avatar
    Same problem with me. Nokia care people told me its normal.
    Nokia care are telling fibs. It is normal for a phone to get WARM when in use. It is not normal for a phone to get TOO HOT TO HOLD on your ear, as the OP is reporting. After all, holding the phone to your ear during a call is essential to actually operating the device in its nominative mode, ie. as a phone.
    03-20-2014 12:05 AM

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