1. ankit2311's Avatar
    I had purchased Nokia Lumia 720 an year ago. Recently I had updated my phone to windows 8.1. Things had worked well for me until yesterday.Yesterday it got factory reset accidently(on its own) and my phone went into demo mode with lots of dummy mail and data. Also there is no option to do a reset. In the place of reset there is an option now called 'update demo content'. I don't know if there is a bug on your side or what but this is surely inconvenient. I have lost my entire data due to this. I am unable to fix it. Can you please help ?
    10-05-2014 09:17 AM
  2. Ryan ODonnell's Avatar
    You've lost all your data. And demo mode is unusual unless you were sold a store model. Download Nokia Software Updater for Retail and restore through that way :)
    10-05-2014 09:24 AM
  3. ankit2311's Avatar
    I was not sold a store model as for the last one year I was using it and things were fine. It was only after the reset that it went into demo mode. I will try using Nokia Software updater and restore thanks :)
    10-05-2014 09:40 AM

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