1. Gautham V kunnath's Avatar
    I have updated my Lumia 720 with denim update and since then camera is not working.
    When I launch the camera app, it says my phone doesn't have a camera!!
    How do I downgrade my phone now?
    Both my primary and secondary camera stopped working after update and I even tried doing hard reset, still it dint work out!
    I have tried using Nokia recovery software to downgrade, it says downgrade to denim available, when I'm already on denim!!
    Plz help!!!
    04-05-2015 10:30 AM
  2. Marcos Buccella's Avatar
    Reinstall Denim using Lumia Recovery. It should be a problem with the files you downloaded
    04-05-2015 10:39 AM
  3. Gautham V kunnath's Avatar
    I have tried this process too..
    It shows available version to downgrade as denim!!
    Basically I want to downgrade to cyan!!
    I have not updated any of the early release software (dev preview) on this 720.
    It had Cyan earlier
    I want back cyan...
    04-05-2015 10:56 AM
  4. Paul1266's Avatar
    I have the same issue with mine. Have tried reinstalling software via recovery tool and hard resets. Some bright spark will be by shortly to say it must be a hardware issue and take it into a care centre. It isn't though, its too coincidental. Googling reveals we are not the only ones.
    04-11-2015 05:01 PM

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