1. WPCentral Question's Avatar
    not even able to restart by pressing lock key and volume key.
    07-06-2015 10:09 PM
  2. gpobernardo's Avatar
    Hmm, did you try holding and pressing onto the volume down button and power button for at least 15 seconds (as opposed to just "pressing" them)?

    Aside from this method, you could simply wait for your phone to lose power and turn off by itself - but this method is not recommended as it could damage the battery significantly.

    You would need to create a Windows Central account to respond to this thread.
    Laura Knotek likes this.
    07-07-2015 12:14 AM

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