1. Windows Central Question's Avatar
    Hi Everyone
    I can't connect my Lumia 720 (windows 10 build.71) to my windows 10 pc. What should i do ? I had this problem since build .23 but it still continues. I tried number of times restarting, resetting and even hard reset . I tried connecting different usb cables and systems but same result. I can't rollback to windows 8.1 obviously systems & recovery tool can't find my phone. Well Customer care is an option but it costs too much for me at this moment.
    I searched in many forms it's seems only few have this kind of issues but there isn't any good solution. This is my daily usage phone so i can't import or export my data to my pc . It's been very hard for me i still haven't given up. I would b very grateful for solving my issue. Thanks for reading and concerning,

    MDivyakanth
    02-10-2016 09:57 AM
  2. mdivyakanth's Avatar
    me too.. bro i've the same problem for my L720 .. it really gives a ache....
    02-10-2016 10:08 AM
  3. Anthony Swanholm's Avatar
    I am having the same issue on my Lumia 830 with Windows 10 build 71. After a hard reset, my computer won't recognize my phone. It does not even show up in device manager. My PC recognizes my Lumia 920 with build Windows 10 (10166.0) just fine. If anybody has any solutions it would be greatly appreciated.
    02-10-2016 08:16 PM
  4. mdivyakanth's Avatar
    I found the solution guys. U just need to update ur lumia build 107 . I don't why but after updating my lumia connected to pc without any problems. I tried several restarts and resets still it can be connected to pc . It's not one time thing so don't worry about it.
    02-20-2016 12:06 AM
  5. Ashe541's Avatar
    I found the solution guys. U just need to update ur lumia build 107 . I don't why but after updating my lumia connected to pc without any problems. I tried several restarts and resets still it can be connected to pc . It's not one time thing so don't worry about it.
    I recommend this fix, I've tried this and after the update it works fine with no hassle.
    05-25-2016 04:51 AM
  6. mishmo1's Avatar
    what is the steps to rollback the build
    11-07-2016 05:18 AM
  7. xandros9's Avatar
    what is the steps to rollback the build
    Please elaborate. I don't think you can by the way.
    11-07-2016 10:31 AM
  8. mishmo1's Avatar
    I have a lumia 535 and its not connecting to PC, The other users here were able to rollback the build to 107 to fix this issue
    11-08-2016 02:05 AM
  9. xandros9's Avatar
    I have a lumia 535 and its not connecting to PC, The other users here were able to rollback the build to 107 to fix this issue
    You can't. Also going back to 10586.107 is going to cause a lot more issues from the bugs that haven't been fixed then.

    Anyways, as I said, you can't go back. I would make sure the phone is powered on and past the lockscreen when connecting. If that fails, try a different cable, USB port and computer. Then try to erase your phone.
    Laura Knotek likes this.
    11-09-2016 07:35 AM

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