1. Windows Central Question's Avatar
    My phone keeps on charging for hours. Sometimes charging is normal but from last few days the battery keeps on draining or remains stagnant while charging. Also when I try to restart the phone in such case it doesn't gets switched on till the time battery gets fully exhausted and then it restarts again after approx. 24hrs..or even more. Kindly help.
    03-26-2016 02:00 PM
  2. Ashima Makkar's Avatar
    seems like a battery issue. you could try a hard reset and make sure you are using a genuine charger. if that doesnt do anything, go to your nearby nokia/microsoft repair center and get the battery changed.
    08-12-2016 06:21 PM

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