1. Manikandan Thangavel's Avatar
    I bought a lumia 730 two days back. I connected to wifi to set up account and update apps. But the download got cancelled frequently when updating apps. Is this a problem with phone or with wifi. Also I am not able to see anything in HERE maps. When I tried downloading new maps, I got some message that it cannot connect to maps now. try after some time.
    Last edited by Manikandan Thangavel; 01-01-2015 at 11:12 AM.
    12-29-2014 09:00 AM
  2. Harrie-S's Avatar
    The photo indicates that location is turned off. Go to SETTINGS > LOCATION > turn on location service
  3. Harrie-S's Avatar
    About HERE MAPS . I had the same problem in battery saver do not allow HERE in background and try again.
    Laura Knotek likes this.
    12-29-2014 09:16 AM
  4. Manikandan Thangavel's Avatar
    Hi Harrie thanks for the response. I didnt see the option to allow or not allow in backround for HERE. And now I am not even able to go into HERE. When I open the app it is in the loading page showing HERE symbol. When the screen is off it is going back to menu. If I keep the screen on, it is in same page. No progress
    12-30-2014 12:45 AM
  5. Manikandan Thangavel's Avatar
    And can we do the phone updates only through wifi. Because when i download new speech language it is not getting downloaded. It is showing in phone updates.
    12-30-2014 12:47 AM
  6. Harrie-S's Avatar
    Open the app BATTERY SAVER and look there.

    For downloads below 100 Mb you can use wifi and data. Above 100 you only can use wifi.
    Laura Knotek likes this.
    12-30-2014 03:23 AM
  7. Manikandan Thangavel's Avatar
    Yes I was looking at the battery saver. I was able to change the only for few apps but not HERE maps or transit. i not able to login into HERE account
    And for downloading the speech package it is not getting downloaded using cellular data.
    Also the lumia creative studio is not working. When I select a photo the app is getting closed and coming back to menu. Just like when i opened HERE maps. Its been just 2 days and facing these issues.
    12-30-2014 03:52 AM
  8. Manikandan Thangavel's Avatar
    12-30-2014 05:18 AM
  9. Manikandan Thangavel's Avatar
    Hi. I reinstall the HERE apps. After that i was able to open and see the maps. There was a update available for maps. When I install the update I am not able to see anything. Location is showing as unknown location(It was showing my location before updating the maps). I am attaching the screenshots of Maps and Drive+. wp_ss_20141231_0001.jpgwp_ss_20141231_0002.jpg.
    12-31-2014 12:17 AM
  10. Harrie-S's Avatar
    The photo indicates that location is turned off. Go to SETTINGS > LOCATION > turn on location service
    Laura Knotek likes this.
    12-31-2014 12:44 AM
  11. Manikandan Thangavel's Avatar
    But even if i turn on the location it is showing empty page. And also before downloading the update for maps it was working fine.wp_ss_20141231_0003.jpgwp_ss_20141231_0004.jpg
    12-31-2014 05:43 AM
  12. Harrie-S's Avatar
    Weird, what happens if you zoom out?
    12-31-2014 05:53 AM
  13. Manikandan Thangavel's Avatar
    Nothing. zoom in or zoom out it shows same way. I am trying to re install the app again. But not able to download the app. store is very slow
    12-31-2014 07:21 AM
  14. Manikandan Thangavel's Avatar
    I reinstall the apps yesterday but got the same page. But today somehow it showed my place(Chennai). But places outside a box are showing as same blank. Do i need to download any new maps are will it be like working after some time
    01-01-2015 11:14 AM
  15. jodeltje's Avatar
    Well, you're definitely missing some map data.

    Download Lumia Storage check (or something like that) and delete the map, set it to download to SD-card. Re download the map. See if that works.
    01-05-2015 03:21 AM
  16. Abhijeetshm's Avatar
    I have the same problem with here maps on same device. Also facing problems while downloading apps sometimes and speech languages.
    02-24-2015 02:31 AM

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