1. androAnuj's Avatar
    I dont know if this is the problem with the OS or my cell but whenever i have kept something to download and when the screen turns turns off the downloading stops.Foe example if am download a image or video on whatsapp and suddenly the screen turns off then the download stops and when the unlock the phone the download starts from the beggining.
    Whats the issue,please do help me out.
    Thanks
    12-29-2014 11:58 PM
  2. Dimitri Brandt's Avatar
    Please try out the following:

    - Go to Settings
    - Select Wi-Fi
    - Tap Advanced
    - Check "Keep Wi-Fi on when the screen times out"

    Let me know if this solves your issue.
    12-30-2014 02:26 AM
  3. Rakesh Rocky2's Avatar
    I dont know if this is the problem with the OS or my cell but whenever i have kept something to download and when the screen turns turns off the downloading stops.Foe example if am download a image or video on whatsapp and suddenly the screen turns off then the download stops and when the unlock the phone the download starts from the beggining.
    Whats the issue,please do help me out.
    Thanks
    That's an OS limitation which kills apps when locked.. What you can do is close all other apps which are running.. And then tap download... If the system is not busy, it won't restart
    WanderingTraveler likes this.
    12-30-2014 02:50 AM
  4. Ittipol Thirasat's Avatar
    That's an OS limitation which kills apps when locked.. What you can do is close all other apps which are running.. And then tap download... If the system is not busy, it won't restart
    It's not OS limitation. Windows Phone can allow apps to work under lockscreen and even have background download.
    Tom Snyder likes this.
    12-30-2014 02:53 AM
  5. felixl87's Avatar
    It's not OS limitation. Windows Phone can allow apps to work under lockscreen and even have background download.
    You are right, with the latest UC browser files can be downloaded in the background.
    12-30-2014 02:56 AM
  6. Manikandan Thangavel's Avatar
    i am also facing the issue. But I am not able to see 'Advanced' option inside Wifi settings.
    12-30-2014 04:59 AM
  7. Rick_Air's Avatar
    Please try out the following:

    - Go to Settings
    - Select Wi-Fi
    - Tap Advanced
    - Check "Keep Wi-Fi on when the screen times out"

    Let me know if this solves your issue.
    Fairly sure this option isn't available in 8.1, think it's just done automatically now. I certainly don't have the Advance option anymore.
    12-30-2014 05:26 AM
  8. Rick_Air's Avatar
    I dont know if this is the problem with the OS or my cell but whenever i have kept something to download and when the screen turns turns off the downloading stops.Foe example if am download a image or video on whatsapp and suddenly the screen turns off then the download stops and when the unlock the phone the download starts from the beggining.
    Whats the issue,please do help me out.
    Thanks
    Go to Battery Saver app and make sure the apps you are having problems with are set to run in the background. Otherwise this would kill all downloads when the screen locks.
    12-30-2014 05:28 AM
  9. Dimitri Brandt's Avatar
    Fairly sure this option isn't available in 8.1, think it's just done automatically now. I certainly don't have the Advance option anymore.
    It is, my bad.
    Rick_Air likes this.
    12-30-2014 05:31 AM
  10. androAnuj's Avatar
    I have kept whatsap to run in background but still the problem persists.May be it may be related to OS?
    01-02-2015 12:35 AM
  11. Ittipol Thirasat's Avatar
    I have kept whatsap to run in background but still the problem persists.May be it may be related to OS?
    This problem is happen because WhatsApp didn't develop with background loading support. :p
    01-02-2015 02:40 AM
  12. user_of_lumia's Avatar
    I have the same problem I do not get any notification when screen is locked because wifi stops working. And it happens to all application skype, viber, whatsup, mail notifications. If mobile data are on, then I get notifications because they use mobile data. All apps are made to run in background.
    03-20-2015 04:03 AM

Similar Threads

  1. Replies: 1
    Last Post: 12-30-2014, 07:25 PM
  2. Bring in the New Year with these Microsoft recommended apps
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-29-2014, 11:02 PM
  3. 4 reasons to connect your TV service with the Xbox One
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-29-2014, 11:02 PM
  4. Why do people buy Mac or Apple Laptops?
    By iice cage in forum Windows 10
    Replies: 1
    Last Post: 12-29-2014, 09:38 PM
  5. Lumi 730: Lock screen / key press sound quite?!
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 12-29-2014, 07:33 PM
LINK TO POST COPIED TO CLIPBOARD