1. Windows Central Question's Avatar
    Since moving to Windows 10 the phone has been crashing, freezing, and generally slow. As a result i decided to restore the device back to 8.1.

    Unfortuately i have an issue with the Windows phone recovery app 2.1.1. I connect my device to the PC via the cable supplied. The app discovers the devices so i select this on screen, to be left awaiting over an hour for it to "Reading phone Information"

    How long can it take?? I don't think it is working any other ideas on how i restore my device back to 8.1?
    06-22-2015 05:55 PM

Similar Threads

  1. Replies: 25
    Last Post: 07-20-2015, 12:48 PM
  2. Does my Lumia 1020 have a virus?
    By WPCentral Question in forum Ask a Question
    Replies: 3
    Last Post: 06-24-2015, 05:35 AM
  3. Error 0x80070005 when trying to update apps
    By Darcoolio in forum Windows 10 Insider Preview
    Replies: 2
    Last Post: 06-23-2015, 01:35 PM
  4. Why won't my Google account sync to my phone?
    By Windows Central Question in forum Microsoft Lumia 640
    Replies: 0
    Last Post: 06-22-2015, 05:38 PM
  5. what is build 10.0.12634.0
    By WPCentral Question in forum Ask a Question
    Replies: 0
    Last Post: 06-22-2015, 05:03 PM