I cant download candy crush saga

T_O_M

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May 18, 2015
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You can try this...

hopefully this will help

1. uninstall the apps which are not updating

2. browse the windows phone store from a pc n sign in with your Microsoft a/c

3. select the app you want to install

4. click reinstall/install(the app will be send to your mobile and get installed)

5. remember to turn on wifi or data connection on your phone.
 

GrayW0lf

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Jun 7, 2012
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From my thread on the same topic:

So I had this same issue with Tweetium (given its recent update on the front page of Windows Central). I did some more digging around the web. I found a thread at the Microsoft Communities forums for Windows Phone that had a suggestion to log into https://account.microsoft.com/devices and remove the affected phone from the account. The forum entry says to immediately resync the primary Live ID on the phone via email+accounts but that is unfortunately inaccurate. The process that worked for me was similar but involved:

1) Log into https://account.microsoft.com/devices
2) Remove my Lumia 1520 from my Microsoft Account
3) Reboot the Lumia 1520 (this is the missing step)
4) Sync the main Microsoft Account after insuring that "Find my phone" is enabled on the phone.
5) Now attempt to download the update from the store.

The above 5 steps resulted in my ability to download the app without further issue. This may not fix the problem for everyone, but it's worth a try since it is actually harmless.

Good luck to all!
 

mflotron

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May 22, 2014
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From my thread on the same topic:

So I had this same issue with Tweetium (given its recent update on the front page of Windows Central). I did some more digging around the web. I found a thread at the Microsoft Communities forums for Windows Phone that had a suggestion to log into https://account.microsoft.com/devices and remove the affected phone from the account. The forum entry says to immediately resync the primary Live ID on the phone via email+accounts but that is unfortunately inaccurate. The process that worked for me was similar but involved:

1) Log into https://account.microsoft.com/devices
2) Remove my Lumia 1520 from my Microsoft Account
3) Reboot the Lumia 1520 (this is the missing step)
4) Sync the main Microsoft Account after insuring that "Find my phone" is enabled on the phone.
5) Now attempt to download the update from the store.

The above 5 steps resulted in my ability to download the app without further issue. This may not fix the problem for everyone, but it's worth a try since it is actually harmless.

Good luck to all!

After a week searching without luck, you are the onlyone that posted the right solution for this problem!
Worked like a charm and now i can download candy crush
Thank you
 

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