1. gopal_kr's Avatar
    Dear All,

    I am trying to rollback Phone OS from Windows 10 Insider Preview to Windows 8.1 in my Nokia Lumia 735 phone.
    I am using "Windows Device Recovery Tool 3.0.2' to rollback.

    The recovery tool successfully detects my phone. It downloads some 1.75 GB of Software for installation.
    It even re-starts my phone but it fails to install the Windows 8.1. I tried several times to do so but everytime it fails to rollback.
    I tried in different PCs also but everytime I am getting same failure message "Operation ended with failure".

    I have tried hard reset, soft reset, uninstalling windows Device Recovery Tools and trying again, tried in different PCs but I am getting same problem every time.

    Every time, it re-starts the phone and then the tools fails at the step "Checking Anti Theft Protection Status". After this, tool shows "Operation ended with failure" and my phone again re-starts.

    Can anybody please help me out with the solution?

    Best Regards,
    Gopal
    10-26-2015 10:22 AM
  2. Jignesh Gandhi's Avatar
    10-26-2015 03:47 PM
  3. gopal_kr's Avatar
    Hi Jignesh,

    Nokia Software Recovery Tool shows message that use "Windows Recovery Tool" for Nokia Lumia 735.

    Thanks and Best Regards,
    Gopal
    10-27-2015 07:48 AM

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