1. WPCentral Question's Avatar
    My Nokia 730 is continuously asking for enter pass phrase to access key pad. It is going in an endless loop
    11-16-2015 09:58 PM
  2. xandros9's Avatar
    What keypad? the phone dialer?
    11-16-2015 10:13 PM
  3. RumoredNow's Avatar
    Try a Soft Reset. Hold the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds). You don't loose data, but the phone reboots with the RAM cleared out.

    If that doesn't work...

    Hard reset. Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down

    Now tap Volume Up / Volume Down / Power / Volume Down

    You should see the spinning gears and your phone will reflash the last OS version held in recovery. You do loose data, but get your phone back. Sign into your Microsoft Account and restore your backup during the set up.


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made.
    11-16-2015 11:05 PM

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