1. aravindhghosh's Avatar
    My lumia 730 is not recognized by pc in build 10581 and now remains it on build 10586. My desktop and laptop are recognizing it it both says "Windows can't recognized this device".
    I tried soft/hard reset, uninstalling drivers but no one of them solved.


    It was worked fine in build 10536, and it connected to pc. After upgrade of Build 10581 i tried a reset and when I connected to the computer its says Windows can't recognized. And newer build remains the same problem in 10586. Till now my phone is not connecting to pc.



    Any solution for this Friends pls help I'm tired of asking?
    Last edited by aravindhghosh; 11-20-2015 at 11:35 AM. Reason: More details
    11-20-2015 07:40 AM
  2. v535's Avatar
    I did post a solution yesterday, but I think it didn't get posted because of some technical reasons. Have you installed both windows device recovery tool & nokia software recovery tool? If not, download missing s/w and check if device works or not.
    EDIT:
    In fact, I posted a solution which did have similar problem. Sorry no technical issues.
    Last edited by v535; 11-26-2015 at 09:11 AM.
    11-22-2015 09:42 AM
  3. Tierra Thomas's Avatar
    Let me know if you find anything this is just ridiculous!!
    11-23-2015 03:11 PM
  4. masaichris's Avatar
    I am on build 10586 and am facing the same problem, I tried connecting the Lumia 730 with 2 different computers using 2 different cables but I still get the same error "USB device not recognised".

    Any solution for this. I did a factory reset but still the issue exists.
    11-29-2015 01:40 PM
  5. v535's Avatar
    Looks like your PC doesn't recognize the device. Please make sure the screen is unlocked while connecting to PC. Hope this helps! Recognizing win 10 mobile might need windows phone app for w7 & w8.1 can straightaway reognize phone w/o any sw.
    12-01-2015 10:04 AM
  6. Farhan Mammassan's Avatar
    Just try to update driver on pc
    12-01-2015 11:29 AM
  7. aravindhghosh's Avatar
    hey I found the solution for this if you have this problem,
    1) Install windows device recovery tool and open it.
    2)Turn off your device and Now turn it on in flash mode by (press and hold both Power button and Volume Up button) it get to you to flash mode now connect your device to computer. to identify flash mode you must see a flsh with gear image in your mobile screen.
    3)Now computer detects the phone as Lumia Boot mgr but recovery tool will not.
    4)Now select My device not detected in Windows Device Recovery tool, and now screen comes up and says detecting devices.
    5)now turn on your mobile with Volume down + power button in flash mode screen, until phone vibrates.
    6)Now Windows Device Recovery tool detect the device as RM-1040 and Windows phone 8.1 will be downloaded depending on your region.
    7)It will be completely wipe your phone. And installs Windowsphone 8.1 inyour phone as OOBE experience after that your phone will be connected through pc. That's worked for me. After that you can be updated to Windows 10 mobile insider preview by Windows Insider app.
    Thanks.
    v535 likes this.
    12-29-2015 12:52 AM

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