1. chetan sarvaiya's Avatar
    Hi I'm using Lumia730 and when I go to"storage sense" at the end it shows Other and in this they say "These are file types ....... managing them there. I really don't get it how to delete this file from my sd card...please help.
    11-30-2015 07:36 AM
  2. T Moore's Avatar
    The message is wrong, can't delete the folder. Files are in use.
    11-30-2015 05:42 PM
  3. chetan sarvaiya's Avatar
    It takes around 2gb space of SD card....
    12-01-2015 03:43 AM
  4. chetan sarvaiya's Avatar
    Setting >storage sense >SD card> other
    12-01-2015 03:45 AM
  5. Rose640's Avatar
    Don't just delete them, you could screw things up. First connect your device to a PC, then open your SD and open the Other folder and see what's there. Then decide if you're gonna delete something or not.
    12-01-2015 04:10 AM
  6. chetan sarvaiya's Avatar
    It's not showing when I connect it with PC as well as through SD card reader....
    12-01-2015 05:36 AM
  7. Rose640's Avatar
    It's not showing when I connect it with PC as well as through SD card reader....
    It should show it. I'll check when i get home. I had the same issue, will let you know if i remember how i solved it.
    12-01-2015 05:52 AM
  8. r2SN's Avatar
    I am also a Lumia 730 user and the "other file" you are talking about in your memory card are the file formats which the phone cannot recognise or does not support it natively. You might wanna check if you have added any movies which don't play with the default movie player such as .mkv or .flv. You can easily play those files in vlc player for windows phone but not on the default video player. The support for .mkv playback natively is not added 8.1 but in 8.1 gddr2 update which 730 still does not have (except 640/640xl or 930/1520/830) or any other file types you might have transferred or downloaded in your memory card.😫
    Pinecone1532 likes this.
    12-01-2015 06:15 AM
  9. chetan sarvaiya's Avatar
    So what am I do to delete my 2gb unwanted files!
    12-02-2015 05:35 AM
  10. Rose640's Avatar
    So what am I do to delete my 2gb unwanted files!
    As i promised, i was about to connect my device to a PC when i discovered that it is not posible on the latest preview build, so all i can now is to guess.

    I can direct you to this article on WP blog describing 'other' piece by piece.
    It is up to you wheter you will delete it or not.

    http://www.windowsphone.com/en-us/ho...ne-storage-faq
    12-02-2015 09:09 AM
  11. chetan sarvaiya's Avatar
    Hey Rose640 thanks very much.....👍
    12-02-2015 10:24 AM
  12. r2SN's Avatar
    Don't just delete them, you could screw things up. First connect your device to a PC, then open your SD and open the Other folder and see what's there. Then decide if you're gonna delete something or not.
    Hey man there is no folder as such which goes by the name of others
    12-02-2015 11:12 AM
  13. r2SN's Avatar
    So what am I do to delete my 2gb unwanted files!
    Open the memory card on computers and check the files you have added or downloaded on your memory card
    12-02-2015 11:13 AM
  14. chetan sarvaiya's Avatar
    It's not showing in computer but in mobile when you check setting > storage sense >sd card> other..
    12-02-2015 11:18 PM
  15. r2SN's Avatar
    It's not showing in computer but in mobile when you check setting > storage sense >sd card> other..
    Strictly speaking other files are the file formats which don't work on your phone but you might have added otherwise it might be some glitch idk. When I want watch some movie or episodes on phone(730) and they are in mkv format all those video files are listed as other files because the default player cant play it but third party apps like vlc can play.
    12-03-2015 12:12 AM
  16. chetan sarvaiya's Avatar
    Ok your true but I never download any mkv files for video.
    12-03-2015 12:47 AM
  17. Rose640's Avatar
    Ok your true but I never download any mkv files for video.
    It is true that 'other' folder is contained of files which have not native support, that is OS can not recognize them and therefor just puts them into one single folder. It is also known that there's bug with 'other' folder which insanely increases it's size, why? Well, coudl be this: Over the time your app data (such as saved game data, weather data blabla) and your search history and cookies. Those do not have that great size, so this is not really a valid explanation.

    There was a guy on the forum who had approx. 8gb of 'other' taking storage on his 1020 i think.

    Considering the fact that the content of the 'other' is deleted when you do a hard reset, i think you should go ahead and delete it yourself. My logics tells me that all system files should be under the, well, 'system' category. So, go ahead, i don't think it's too much of a risk, if any at all.
    12-03-2015 05:18 AM
  18. r2SN's Avatar
    Hey can you check the backup files of WhatsApp in backup folder in memory card? It might be the backups. Idk :-S
    12-03-2015 12:05 PM
  19. r2SN's Avatar
    It is true that 'other' folder is contained of files which have not native support, that is OS can not recognize them and therefor just puts them into one single folder. It is also known that there's bug with 'other' folder which insanely increases it's size, why? Well, coudl be this: Over the time your app data (such as saved game data, weather data blabla) and your search history and cookies. Those do not have that great size, so this is not really a valid explanation.

    There was a guy on the forum who had approx. 8gb of 'other' taking storage on his 1020 i think.

    Considering the fact that the content of the 'other' is deleted when you do a hard reset, i think you should go ahead and delete it yourself. My logics tells me that all system files should be under the, well, 'system' category. So, go ahead, i don't think it's too much of a risk, if any at all.
    If my memory serves me right that was fixed with some update
    12-03-2015 12:06 PM
  20. Rose640's Avatar
    If my memory serves me right that was fixed with some update
    It was, at least MS said it was, but some people, including me still have that issue. That is i had it back on 8.1 Update 2, now on the preview the issue is gone.
    12-03-2015 12:50 PM
  21. chetan sarvaiya's Avatar
    So I can't do anything with the"other files"....!!!
    12-07-2015 08:17 AM
  22. v535's Avatar
    If its present in SD card I found a solution. Pull out the SD card and plug into PC and run chkdsk /f /x [drive Letter]:
    Most of the time the used space calculation looks like sxs hardlinks and after running check disk some temp files and other files were cleared w/o affecting any apps YMMV.
    12-16-2015 05:28 AM

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