incorrect puk code

[Michal Czeszewski]

Hi,
Been on holiday last week and try put orange sim card to my o2 lumia. It ask me for pin, I put wrong one too many times and now I need to have puk code. I have been calling o2 customer service, for puk but one they give me is incorrect. They give me a replacement sim today but is still asking for puk !! What I should do now? Please HELP

 

[Narse77]

I would take the phone into your carrier and not leave until it's fixed!

 

[bradestarr]

Hi,
Just wondering how you sorted this if you did??? Its the exact same problem i've got. T-mobile can't help me, Phone booth reprogrammed my phone and still no joy! Its crazy.