1. AlastairIngram's Avatar
    When I make a call my Lumia 800 screen goes black which means I can't perform tasks like entering numbers or disconnecting the call.
    This is the third phone I have had...it hs been replaced twice by Nokia
    The only way to correct it is to restart the phone..
    Can anyone help...I have seen answers on the Nokia 920 forum but they all oinvlve the fron t camera which the 800 does not have..
    I am getting desperate...next move is to shange to a different make of phone which I really don't want to do as I love the device
    04-08-2013 05:08 AM
  2. rockstarzzz's Avatar
    It's probably something blocking the proximity sensor esp if you have a screen protector on
    04-08-2013 10:30 AM

Similar Threads

  1. Screen goes black when calling or receiving calls
    By toupac in forum Nokia Lumia 920
    Replies: 30
    Last Post: 10-03-2016, 01:33 AM
  2. Replies: 35
    Last Post: 11-02-2015, 01:51 PM
  3. My 920 screen goes black during calls?
    By madsedan in forum Nokia Lumia 920
    Replies: 5
    Last Post: 01-22-2013, 11:09 AM
  4. After Dialing Number, Screen Goes Black
    By cameron12x in forum Nokia Lumia 920
    Replies: 4
    Last Post: 01-06-2013, 07:39 AM
LINK TO POST COPIED TO CLIPBOARD