1. dary_22's Avatar
    Hello,

    My Lumia 800 which I've had for about 1.5 years is suddenly not working. yesterday it was not sending any of my SMSs and today I tried to restart it and now it's just freezing at the startup screen which says NOKIA. I can't even restore it to factory settings (i pressed all the 3 side buttons simultaneously but it just shuts it down and then it automatically restarts and freezes again at the same point). I had it plugged in for over an hour so it's not the battery. I kept it on the heater for 10min so that maybe the battery jolts up. Nothing is working.

    Any solutions please?
    11-09-2013 03:34 PM
  2. PB_H's Avatar
    Factory reset is in
    SETTINGS >
    about
    [reset your phone]

    Be sure to back things up, but I think a reset restores it to way it came from the factory
    so nothing will be restored but back-up anyway.
    11-09-2013 03:55 PM
  3. dary_22's Avatar
    I did the hold volume + power + camera button
    The phone isn't starting up so i can't access anything
    It's stuck on the start-up screen that's black and only says NOKIA
    11-09-2013 03:59 PM
  4. PB_H's Avatar
    I did the hold volume + power + camera button
    The phone isn't starting up so i can't access anything
    It's stuck on the start-up screen that's black and only says NOKIA
    I didn't know that was a factory reset

    Good luck.

    Read this: http://www.windowscentral.com/suffer...dows-phone-fix
    It's reported that it will "unbrick" a Lumia phone and it's doesn't have to the spinning gears just that it's stuck or won't reboot.
    This is the real deal no added desktop search engines like many programs attach
    NSU /Nokia Software for Retail http://jkorondy.com/Lumia920
    Last edited by PB_H; 11-09-2013 at 05:55 PM.
    11-09-2013 05:35 PM

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