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  1. wiseguywood's Avatar
    b23h,

    I decided to keep the Lumia 810, how about you? I figure I will find a way to make it do what I want no matter what. Made my HD2 run Windows 7 and Android, what a wonder unlocked bootloaders are.
    04-27-2013 12:37 PM
  2. MSFTisMIA's Avatar
    Make no mistake, the 810 is a fine phone that can probably do well of it never gets another update, as along as the apps that get added us the current firmware as a minimum requirement. I may keep mine because I HAVE to. But it still doesn't excuse the $%&#;! customer support we will get from T-Mobile because the 810 is a carrier variant.
    04-27-2013 02:04 PM
  3. b23h's Avatar
    I'm still following this thread, but rather than post here, I'm still tweeting everyday and still getting the run around...I laugh at the apologist and excuse makers...the 810 will not get the storage check firmware, you can get the app and side load it, but it doesn't work without the firmware update. Some of you who haven't had it long, return it! Those of us who are early adopters have a pretty cool looking paper weight.
    thank you for keeping up pressure. I really don't think we are being a^^holes for asking what I view as reasonable questions about support. That the various tech companies refuse to even express their intent in any detail is fairly inconceivable to me. It is a customer service paradigm that I would adopt only as a last resort. If I had to give an "answer" like "we don't know if or when a update will be available", I would instead be saying either "I will ask for that information and reply" or I would make explicit why I cannot communicate that "due to NDA we cannot specify."

    However I really don't think it is about NDA's or about the occasional wrong thing one said, I think those are like you emphasize, the excuse, the rationalization.
    Dr_8820 and MSFTisMIA like this.
    04-27-2013 05:44 PM
  4. Dr_8820's Avatar
    Oh yea! It worked great! It made things WORSE, by increasing the size of "other". I couldn't be happier now, that I most likely will have to do a reset of the phone to reclaim the space.

    And yes, I increased the lock screen time out to 5 min and touched the screen so it wouldn't time out.
    And yes, I rebooted the phone before and after.
    And yes, when the phone complained about running out of space, I pressed "continue".
    And yes, I ran it THREE times, just to make sure. Each time it grew the "other" size.
    plus one. Storage shrink doesn't work either...this is a known issue and most people don't realize it until they can't update anything because of the storage...but then you have to delete the app you need the update on just to free up storage...Nokia did something about it by releasing the storage check app, but T-Mobile passed on the update...meanwhile, Microsoft is MIA....(quoted for name recognition 😊). And just to add to the frustration, I went from Cleveland Ohio to Charleston South Carolina, and had to uninstall and install Garmin 3 times because it kept crashing on my 810...had it for almost two years on my HD7 without a crash...
    MSFTisMIA likes this.
    04-27-2013 05:45 PM
  5. b23h's Avatar
    Man, I just realized that I REALLY need the new firmware that allows Storage Check to function. I'm getting close to 3 gb of "other" and can't clear it out, even with the other apps that say they can clear it.
    I have not tried those other applications because I am not quite to that point. It is interesting to hear you say they don't work so well. I am a little interested to see how well Nokia's Storage Check would work. I absolutely agree that it is likely necessary. Most of us are likely pretty technologically sophisticated, so asking us to make sure that we clear this or that cache or change this or that mail setting to ensure that we don't have all of our mail for the last fourteen days being stored, is possible. However overall these are fairly standard functions for the phone and to ask a normal consumer that they have to mess with this or that because their phone seems to be filling up due to regular use, is something that I would be very hesitant to ask. So I am a little unsure as to WP's with 8 gig of internal memory. I think at this point they may be simply a mistake and perhaps the standard should be ten or twelve gig.
    04-27-2013 05:52 PM
  6. dainla's Avatar
    plus one. Storage shrink doesn't work either...this is a known issue and most people don't realize it until they can't update anything because of the storage...but then you have to delete the app you need the update on just to free up storage...Nokia did something about it by releasing the storage check app, but T-Mobile passed on the update...meanwhile, Microsoft is MIA....(quoted for name recognition ). And just to add to the frustration, I went from Cleveland Ohio to Charleston South Carolina, and had to uninstall and install Garmin 3 times because it kept crashing on my 810...had it for almost two years on my HD7 without a crash...
    Storage shrink worked for me.

    But it doesn't work enough to make a big difference. I still have 2.8 in Other. Got a bit back, though
    04-27-2013 05:52 PM
  7. b23h's Avatar
    b23h,

    I decided to keep the Lumia 810, how about you? I figure I will find a way to make it do what I want no matter what. Made my HD2 run Windows 7 and Android, what a wonder unlocked bootloaders are.
    If I were to get a real statement of support, that T-Mobile and Nokia was going to release Storage Check and Blue for the phone I would likely keep it. I got the 810 cause I liked the look, the screen and I knew that Windows Phones running WP 8 would be able to be updated to Blue or WP9. Now I do not have any real conviction that the 810 will. At this point I am strongly tempted to go back to my HTC HD7 at this point and see what devices will be released in the future.
    04-27-2013 06:00 PM
  8. b23h's Avatar
    Those storage cleaning apps never helped me much. And I also tried the trick of adding as much music as you can to internal storage. Supposedly it starts to reclaim memory. Yeah, it didn't work any better than these storage apps.
    reading all these comments about the various storage cleaning apps and methods of shrinking the Other folder is really reinforcing the idea that an 8 gig phone is really at the margin of usefulness. Has anyone read about how efficient the Nokia Storage Check application is? I hear it also would allow you to move maps to the SD card. I still hold, that if the Nokia Storage Check feature is efficient, then it is a necessity for our phone.
    04-27-2013 06:09 PM
  9. metalchick719's Avatar
    I had Shrink Storage and it worked the first time I used it, but it's been useless since. I uninstalled it just a couple of hours ago, actually. I think Phone Storage Cleanup is a better app but it doesn't seem to work for me anymore. What freed up more of my storage since was cleaning out my history in IE. But I think I'm in a better situation than most other 810 owners as I have 3.24GB free and 1.38GB in my "Other" section.
    04-27-2013 06:21 PM
  10. b23h's Avatar
    So right now after having the 810 for just under a month, I have many of the applications that I want already installed. I have an external card and music & pictures are stored on the phone. I have three e-mail accounts, but my Google account never receives mail, my yahoo is all spam and I regularly clear it out, and my Hotmail is saved for the last seven days. I have maps for CA (213.8) and NV (55.1) downloaded.

    Right now I am at 5.76 gigs used. My other is at 2.46 gb. Free 1.65 Not so bad. I don't have to worry in any significant way right now. I have a fair amount of programs and a number of smaller games that I really don't play. However I really do think that if you have a smartphone why not have a significant amount of programs and things to play with. What's the point of having such a tool if you are forced to just have a skeleton crew of applications and such?

    But in any case my situation right now is satisfactory. However if I wanted to install lets say, Modern Combat 4, then immediately I am really starting to push the threshold of concern.
    04-27-2013 06:32 PM
  11. b23h's Avatar
    I had Shrink Storage and it worked the first time I used it, but it's been useless since. I uninstalled it just a couple of hours ago, actually. I think Phone Storage Cleanup is a better app but it doesn't seem to work for me anymore. What freed up more of my storage since was cleaning out my history in IE. But I think I'm in a better situation than most other 810 owners as I have 3.24GB free and 1.38GB in my "Other" section.
    mmmm... clearing my IE cache brought me to 1.77 free with 5.64 used.. I would like to be able to clear the IE cache without clearing passwords.

    3.24 GB free, sweet! You are doing well.
    metalchick719 likes this.
    04-27-2013 06:40 PM
  12. Dr_8820's Avatar
    reading all these comments about the various storage cleaning apps and methods of shrinking the Other folder is really reinforcing the idea that an 8 gig phone is really at the margin of usefulness. Has anyone read about how efficient the Nokia Storage Check application is? I hear it also would allow you to move maps to the SD card. I still hold, that if the Nokia Storage Check feature is efficient, then it is a necessity for our phone.
    Nokia has a storage check app, which basically shows what app is using what memory...it doesn't shrink storage, but at least you can see what app is doing what...right now, all we know is what total storage is in other, but you have to delete everything and install an app at a time just to see if that particular app is storing files in other storage. Had my hd7 for almost two years, in Zune, you could manually reduce the other storage and it also worked on the phone...WP8 lacks this feature and with only 8GB to use, you notice it very rapidly.
    04-27-2013 06:45 PM
  13. Mystictrust's Avatar
    Nokia has a storage check app, which basically shows what app is using what memory...it doesn't shrink storage, but at least you can see what app is doing what...right now, all we know is what total storage is in other, but you have to delete everything and install an app at a time just to see if that particular app is storing files in other storage. Had my hd7 for almost two years, in Zune, you could manually reduce the other storage and it also worked on the phone...WP8 lacks this feature and with only 8GB to use, you notice it very rapidly.
    I'm not going to bother looking up the thread now, but I could have sworn I read someone claiming that the Nokia Storage Check could clear out the cache....

    Okay... real time posting going on here... I just did a quick Bing search and found this post from Nokia with the definitive answer (Hint: It both automatically clears cache AND offers an automatic option): Managing your media, with the Storage Check settings app Nokia Conversations : the official Nokia blog

    I guess it doesn't help if Other is being used by apps that don't specify their data as cache... well at least that's how it works in my head. I'll probably never see it in person, but I get to pretend. Oh yay, thank you T-Mobile for giving me the power of imagination so I don't have to bother with actual reality. It's not like I could use this app or anything... *sigh*

    It's been a few days I think since I've posted in this thread. I'm still bitter, but I'm now going to entertain the possibility that they might support it with at least one more firmware update that could enable things. I have Nokia Storage Check on my 810 (downloaded from Nokia Beta Labs) and all I need now is the firmware. I even got a recent extras+info update which all the 920 owners with the new firmware needed to get storage check working - the storage check app no longer says it's incompatible with my device, just that it can't read my data file. So, c'mon just one more piece of the puzzle!!
    Dr_8820 likes this.
    04-27-2013 08:55 PM
  14. Dr_8820's Avatar
    From what I was told, the other storage is metadata....now all I need to know is what the fork that means...what the heck is metadata?
    04-28-2013 12:25 AM
  15. MSFTisMIA's Avatar
    From what I was told, the other storage is metadata....now all I need to know is what the fork that means...what the heck is metadata?
    http://en.m.wikipedia.org/wiki/Metadata

    Its probably the descriptive metadata that is what dominates the "Other" storage. One example: when you use Xbox Music and the artist picture matches with songs of that artist you have on your device. That picture has to get stored someplace. Or data from the WPCentral app that allows you to load the forums that you posted to faster. Or saved games data. Search history in Bing or in Maps. Stuff like that, I think.

    Hopefully MSFT comes up with a better way to manage it...and hopefully we 810 users get the update...
    Last edited by MSFTisMIA; 04-28-2013 at 09:16 AM.
    Dr_8820 and WPhoney like this.
    04-28-2013 08:17 AM
  16. wiseguywood's Avatar
    When I can download all my map data to my 32 gb sd, I'll probably be good. My phone has a ton of apps on it and I still have 1.97 gb free.
    04-28-2013 11:52 AM
  17. b23h's Avatar
    Upcoming MS updates for WP 8 and MS statements about all WP 8 devices being updateable to these releases...

    http://winsupersite.com/windows-phon...hroughout-2013


    "According to Foley’s sources, however, Blue will be preceded by three interim updates, called General Distribution Releases, or GDRs. The first, codenamed “Portico,” already shipped and has been deployed to some Windows Phone 8 customers with Nokia Lumia 920 and 820 handsets, HTC Windows Phone 8X phones on AT&T, and HTC Windows Phone 8X handsets on Verizon, among others.

    GDR2 is on the way next, and is rumored to be the OS version that will ship on HTC’s next handset, the “Tiara,” which could become available as soon as this summer. A GDR3 release is also planned. In this way, you can see that Microsoft is fulfilling what I see to be a need for more frequent updates, albeit with Phone, not Windows client.

    Windows Phone Blue will come after these three GDRs, and could even slip into early 2014, ironically breaking Windows Phone’s three year run of yearly updates. (Foley notes that the name “Apollo Plus,” which had previously been used to describe post-Windows Phone 8 releases, is most likely akin to using the term v.Next, as in Xbox v.Next. So these 3 GDRs and Blue are all “Apollo Plus” releases, basically.)

    And while Microsoft told PC Magazine this week that all Windows Phone 8 handsets would be upgradeable going forward—that is, they will get all of these GDRs and Blue—that isn’t new information, so let’s not pretend otherwise. Obviously, the lack of a Windows Phone 7.x-to-8.0 upgrade was a one-time thing required by the platform change, and Microsoft already announced that Windows Phone 8 handsets would be updatable over the air."

    P.S. I have been saying Blue is due this summer. I am clearly wrong on that and must have been thinking of the GDR 2. Apparently Blue isn't due till late in the year, maybe next.
    04-28-2013 06:20 PM
  18. Dr_8820's Avatar
    I will bet any amount of money that these updates will carrier dependent, so T-Mobile customers shouldn't get excited.
    04-28-2013 08:58 PM
  19. metalchick719's Avatar
    I'm just about done with this EOL B.S. and have decided I'm going to get myself a Rogers unlocked Lumia 920 instead. I'm going to be giving my mother, who my boyfriend and I have convinced to (finally) get a cell phone plan, my 810. The updates don't matter to her anyway, since she's going to be using the phone as a phone and will probably go light on apps. At least with a factory unlocked 920, I can rest assured that I'll get updates directly from Nokia. I'll miss the 810, but oh well.
    04-28-2013 09:14 PM
  20. pankaj981's Avatar
    ^^^

    I got my Rogers L920 this weekend and got it unlocked, currently using it on T-Mobile in Columbus, OH. I am going to pass off my L810 to my dad for now who currently is using a Samsung Focus and L900. I must say, I will miss the 810 since it doesn't have any issues at all, I am just over with this BS treatment from T-Mobile....I mean...EOL within 5 months...
    metalchick719 likes this.
    04-28-2013 10:25 PM
  21. b23h's Avatar
    ^^^

    I got my Rogers L920 this weekend and got it unlocked, currently using it on T-Mobile in Columbus, OH. I am going to pass off my L810 to my dad for now who currently is using a Samsung Focus and L900. I must say, I will miss the 810 since it doesn't have any issues at all, I am just over with this BS treatment from T-Mobile....I mean...EOL within 5 months...
    I'm sorry to ask, but how much did you pay for that unlocked Rogers 920 and are you getting 4g (HSPA+)? I fear that it's going to be maybe a hundred less than what Catwalk will be. However I do tend to agree that the 920 should always be able to get updates (not that I have really done a lot of researching on the issue). Waiting for Catwalk means still potentially being exposed to the fickle whim of T-Mobile, which I can easily imagine being a bit gun shy. However one would think T-Mobile would sell Catwalk for some time and would support it.

    T-Mobile really could head our discontent off at the pass by a clear statement of what their intentions are with firmware and OS support of the 810. That would likely stop a lot of us from jumping ship, as a number of us are apparently planning.

    Being clear and open with your customers is usually wise...
    metalchick719 likes this.
    04-28-2013 10:59 PM
  22. freestaterocker's Avatar
    I'm not going to bother looking up the thread now, but I could have sworn I read someone claiming that the Nokia Storage Check could clear out the cache....

    Okay... real time posting going on here... I just did a quick Bing search and found this post from Nokia with the definitive answer (Hint: It both automatically clears cache AND offers an automatic option): Managing your media, with the Storage Check settings app Nokia Conversations : the official Nokia blog

    I guess it doesn't help if Other is being used by apps that don't specify their data as cache... well at least that's how it works in my head. I'll probably never see it in person, but I get to pretend. Oh yay, thank you T-Mobile for giving me the power of imagination so I don't have to bother with actual reality. It's not like I could use this app or anything... *sigh*

    It's been a few days I think since I've posted in this thread. I'm still bitter, but I'm now going to entertain the possibility that they might support it with at least one more firmware update that could enable things. I have Nokia Storage Check on my 810 (downloaded from Nokia Beta Labs) and all I need now is the firmware. I even got a recent extras+info update which all the 920 owners with the new firmware needed to get storage check working - the storage check app no longer says it's incompatible with my device, just that it can't read my data file. So, c'mon just one more piece of the puzzle!!
    Please, Nokia, lend this one out to the rest of us! My other is over 5gb.
    04-28-2013 11:01 PM
  23. b23h's Avatar
    I will bet any amount of money that these updates will carrier dependent, so T-Mobile customers shouldn't get excited.
    I really don't know. Whatever happens, even if I do relinquish my 810, I will certainly watch this closely over the next six months to a year. I'm going to be very curious as to what happens with the 810.
    04-28-2013 11:02 PM
  24. freestaterocker's Avatar
    I'm sorry to ask, but how much did you pay for that unlocked Rogers 920 and are you getting 4g (HSPA+)? I fear that it's going to be maybe a hundred less than what Catwalk will be. However I do tend to agree that the 920 should always be able to get updates (not that I have really done a lot of researching on the issue). Waiting for Catwalk means still potentially being exposed to the fickle whim of T-Mobile, which I can easily imagine being a bit gun shy. However one would think T-Mobile would sell Catwalk for some time and would support it.

    T-Mobile really could head our discontent off at the pass by a clear statement of what their intentions are with firmware and OS support of the 810. That would likely stop a lot of us from jumping ship, as a number of us are apparently planning.

    Being clear and open with your customers is usually wise...
    Rogers is selling the 920 for $600 CAD. If ATT pricing is any indication of things, Catwalk will be the same price or cheaper. And that's before taxes (5% Goods & Sales Tax, and also 5% Provincial Sales Tax in some provinces) and the cost of unlocking. Getting the code directly from Rogers will cost an additional $50 CAD + tax. With current exchange rate, assuming you buy from a province that is subject to PST, that brings your total to $704.05 USD. With ATT releasing unlock codes for the 920 in a couple weeks you're gonna save a LOT of money just going with them... How much is HSPA speed worth to you?
    04-28-2013 11:16 PM
  25. sahib lopez's Avatar
    I for one will stay with this phone :/ not because I want to but since I paid for it and don't have the money thanks to being a college student and all but I will be also watching this and T-mobile to see what they do with this phone I mean already I'm not happy with the support >:( but I hope they have a heart and at least have a heart and pencil us who have the nl810 an update if not well I have to deal with it
    04-29-2013 12:31 AM
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